Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Manassas, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
149 reviews
5 stars
82
4 stars
18
3 stars
12
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Store Organization
Customers appreciated the store layout and cleanliness, but some noted issues with product availability and organization, particularly in the printing department.
Staffing Issues
Several reviews highlighted understaffing and slow service during busy times, leading to long wait times for customers.
Product Availability
Most customers found the products they needed in stock, but there were complaints about inaccurate information regarding product availability.
Positive Experiences
Many customers shared positive experiences with specific staff members who provided exceptional service, indicating that individual employee performance can significantly impact customer satisfaction.
- PGPoster GirlNov 11, 20251.0Standing outside in the freezing weather of your libera manassas location where there is a line of people wondering why the lights are all on and EVERYTHING indicates its suppose to be open at 9. Its 943. Thank you for everything indicating your open; online, website, and phone call just to be closed *watched a car creep by the front door as I am hoping it would open soon. That car left and came back shortly after, stopped in front of the door this time and a guy gets out (looks like his mom or wife was driving and dropping him off) with his breakfast bag he just picked up and unlocks the door, but locks it behind him. He dissappears inside and comes back to unlock the doors and set out the store signs, smh. Even a mail delivery truck was waiting for him to open back up Completely unprofessional.
- EGElizabeth GoforthNov 9, 20255.0I've done numerous amazon returns at this location and most times the person working the return desk is Stefany. She always is so friendly and kind and never makes anyone feel bad for having a lot of returns. She always has a smile on her face and provides great customer service. Just wanted to shout her out since I've always had awesome experiences with her.
- DPDr. Gary C. PowellNov 7, 20255.0Friendly staff. Store is well laid out. I found some good items in clearance, so I am happy
- BCBrittany ColemanOct 21, 20251.0They moved their Amazon return to the same counter as check out so there is a huge line at the front door. They take the people that want to check out first of course so I was embarrassed like I was cutting everyone returning from Amazon. I'm talking at least 20 people deep. It was bad. If you don't want to hire help to run that line than don't accept Amazon returns. It looks so bad and I saw multiple people that were going to purchase and return just leave and put their stuff down. Bad business decision staples!
- CWCarolyn WigingtonOct 13, 20255.0Product looking for was clearly labeled and in stock. Store is clean and aisles are wide open. Number of products to choose from. Staff was crazy busy with returns, shipping items and checking customers out, yet remained friendly and helpful.
Frequently Asked Questions About Staples
What types of services does Staples in Manassas, VA offer?
Staples provides printing, shipping, technology, travel, recycling, direct mail, design, passport photos, TSA PreCheck®, and Amazon Pickup services.
What are the store hours for Staples in Manassas?
Staples is open Monday to Friday from 9am to 8pm, Saturday from 9am to 7pm, and Sunday from 11am to 6pm.
Where is Staples in Manassas located?
Staples is located at 9890 Liberia Ave, Manassas, VA 20110, United States.
What brands of products can I find at Staples in Manassas?
Staples carries brands like Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Epson, Canon, and many more.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment options are accepted at Staples in Manassas?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Can I recycle office supplies and electronics at Staples in Manassas?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries.
Are there places nearby where I can shop for outdoor or sporting goods after visiting Staples?
Yes, Radzooks, a nearby store specializing in outdoor gear and sporting goods, is close to Staples for your shopping needs.
What nearby dining options are available around Staples in Manassas?
Nearby restaurants include Shakin Crab, Sabor a Barrio Restaurant Pollería, Rikko's Chicken, Pupuseria Dona Azucena, and Primo Pizzeria for a variety of cuisine choices.
Are there any nearby places to relax or get beauty treatments near Staples?
Yes, several beauty salons and spas like Amour Nails and Spa, Hand & Stone Massage and Facial Spa, and Glamour Oasis Studio are located nearby for your relaxation and beauty needs.