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Staples

3.7
(159 reviews)

Business Details

9890 Liberia Ave, Manassas, VA
20110, United States
(703) 257-2373
https://stores.staples.com/va/manassas/9890-liberia-ave

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Manassas, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
9890 Liberia Ave, Manassas, VA
20110, United States

Hours

Reviews

3.7
159 reviews
5 stars
84
4 stars
20
3 stars
12
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude or unprofessional.

Efficiency

Many customers reported slow service, particularly during busy times, leading to long wait times for assistance and checkouts.

Product Availability

Customers expressed frustration over the unavailability of specific products and issues with order fulfillment.

Store Management

Several reviews highlighted poor management practices, including understaffing and lack of effective communication among staff.

Positive Experiences

Despite the negative feedback, there are numerous accounts of positive experiences, particularly with specific employees who provided excellent service.
  • AB
    alex berry
    Feb 23, 2026
    1.0
    This is the worst staples ever! The staff was horrible, rude, dismissive, lied to corporate and fellow managers, and yells at you for no reason. It was a nightmare dealing with this store 2 days in a row. I had to call corporate to move my order to another store because they couldn’t handle my order and they knew that was the plan then printed my order the next day. When I called to figure out what was going on the manager ask in an accusatory tone “what are you looking to get out of the situation”. The manager and corporate agreed I could pick up the duplicate for free then when I showed up the employee wanted me to pay for it and then shouted at me for him not knowing. I’ve had to file 2 reports with corporate for this store and coordinate with corporate directly to get my order and account squared away. Also, the store is dirty and their entrance doors don’t work.
  • JF
    Julio Funes
    Feb 15, 2026
    5.0
    Customer service was great, friendly and asked what I needed and showed me .
  • LV
    Leigh-Anne Vaughn
    Feb 11, 2026
    5.0
    I had a professional booklet printed. The quality was 5 star as expected but the communication and ease of process was 10 star. Thank you for making my life easier so I can focus on my clients :)
  • KG
    Kim Gaymon
    Feb 5, 2026
    4.0
    I really enjoy shopping for my business product needs at this location. The associates are always friendly and willing to help, even if I enter the store just before closing. Also, they are very efficient when I need to do an Amazon return. On my last visit, the manager was busy, and still stopped to help direct me to the product area I needed; the store was placing up a new product section. The only reason for my 4-star rating was because this was the second time that they didn't have the Epson XL ink cartridge that I was looking for, so I had to get the regular cartridge.
  • VC
    V C
    Jan 31, 2026
    1.0
    The slowest DMV, err staples that operates like a DMV. I won't use staples again for Amazon returns, it takes 10x longer than other return options

Frequently Asked Questions About Staples

What types of services does Staples in Manassas, VA offer?

Staples provides printing, shipping, technology, travel, recycling, direct mail, design, passport photos, TSA PreCheck®, and Amazon Pickup services.

What are the store hours for Staples in Manassas?

Staples is open Monday to Friday from 9am to 8pm, Saturday from 9am to 7pm, and Sunday from 11am to 6pm.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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