United States Postal Service

3.4
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2485 Rivermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2485 Rivermont Ave, Lynchburg, VA
24503, United States

Hours

Reviews

3.4
18 reviews
5 stars
9
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1
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  • SW
    Shannah Winchester
    6 days ago
    2.0
    This was my first time visiting this post office. The customer ahead of me had a transaction the employee didn’t seem trained to handle. He patiently offered several times to go to another location, but she insisted on figuring it out while the line kept growing. What concerned me most was that when it was my turn for a quick drop-off, the employee selected “highly satisfied” on the feedback screen for me without asking. I was going to choose a neutral rating. That completely undermines the purpose of customer surveys and isn’t appropriate.
  • AC
    Andrea Cox
    Jul 14, 2025
    5.0
    I’ve had two packages delivered to the wrong address. One did not have a USPS tracking and the other did. I first went to the Clay Street location but received no direction or insight. Then I visited the main branch on Odd Fellows Road still no guidance or insight but they mentioned that packages for my old zip code were directed to the Rivermont location. Finally, I went to the Rivermont Avenue location, where Susan was incredibly welcoming and helpful. She was running the location by herself, yet still took the time to offer clear information instead of just shrugging and saying she couldn’t help. 10 stars to Susan and a BIG thank you!
  • OG
    Olivia Green
    Apr 14, 2025
    1.0
    Rude workers
  • SS
    Sara Sharpe
    Mar 3, 2024
    5.0
    The staff is always so helpful and friendly!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.