Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3300 Odd Fellows Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
191 reviews
5 stars
34
4 stars
11
3 stars
7
2 stars
6
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees lacking basic customer service skills.
Delivery Issues
Numerous complaints about packages being delivered to the wrong address, delayed deliveries, and missing mail.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many stating calls went unanswered.
Staff Performance
While some employees were praised for their helpfulness, many reviews highlighted a lack of accountability and professionalism among staff.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing a desire for better service and accountability from the postal office.
VV
Viper746
1 day ago
1.0
I just submitted a stolen package request. You said my daughter's home had no access to deliver what a joke. Single-family home mailbox on the road unobstructed, re-deliver today 🤣 its stagnate no update, the door is 10 ft from mail box. No cars in the road, she watched you drive by. If it doesn't show up, USPS you lose I put 500.00 insurance on it for this reason because of how bad lynchburg PO is. More of a hassle but you have thieves in the system and I'm going to go as high as I can just to prove a point. You messed with a New Yorker and we don't put up with this crap.
TU
Thomas Ulip
6 days ago
1.0
Unfortunately, today was a disappointing day. It’s frustrating when people don’t seem to care about their jobs and there are no consequences for poor performance. The sad part is we’re forced to rely on this service, and the one main thing they’re responsible for — picking up the mail — isn’t even getting done. I never thought something so basic would become such an issue.
JM
Jane Megginson
6 days ago
1.0
Post office on art Fellows Road is horrible it's supposed to open up at 8:30 it's 9:00 and they still have not open no response from people working in the back horrible customer service no one should come to this post office now
JC
Jimmieand CynthiaDeel
Feb 10, 2026
1.0
Jist moved here and so far USPS has been a nightmare. Have several packages im having delivered first one was yesterday, somehow it got labeled for me to pick up didn't think much of it just went to pick it up, had another scheduled for today with my medicine and got labeled once again as I had to pick it up being held at post office l, go there to pick it up and was told they don't have it must be out for delivery, but yet the mail man was able to drop off my mail jist fine. If I haven't received my package by tomorrow I will be filing a official police report because either the mail man is too lazy to get it out of the truck and bring it to me or someone working there is stealing mail
KM
Kristen Matzke
Jan 17, 2026
1.0
Xavier, our mail carrier, is phenomenal. Mail always delivered during business hours, has a great attitude, and goes the extra mile. If we don't receive mail delivery, I know he's out - which was the case for the first full business week this month. I went to the post office to first make sure Xavier was okay and was told by the front desk they DID have a sub working that week but that they prioritize neighborhood delivery over the businesses on the route. This news after waiting in line for an hour. The lady at the desk (very kind) did get the mail for me and turns out we had multiple checks awaiting delivery. So not only was the Post office not picking up our outgoing mail for that week, but they also held revenue hostage. I sent a complaint via the USPS website and never got a response. The issue was of course resolved as soon as Xavier returned, but aside from him and the kind woman at the front desk there seems to be no good customer service coming from this post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3300 Odd Fellows Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS location?
Monday through Friday, 8:30 AM to 6:00 PM; Saturdays from 9:00 AM to 1:00 PM; closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can rent a PO Box either online or in person. Visit USPS's website to search and reserve boxes, then complete the process at the Post Office.
What is the cost of a passport photo at this USPS location?
The fee for a passport photo is $15.
Is there 24/7 access to PO Boxes at this USPS location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for exact times.
What nearby places can I visit after mailing packages at the USPS on Odd Fellows Rd?
Nearby, you can visit the Blue Eagle Credit Union for financial services or the DMV Customer Service Center if you need motor vehicle assistance.
Are there other shipping and cargo services near this USPS location?
Yes, Fedex Staffed and Old Dominion Freight Line are nearby for additional shipping and freight services.
How can nearby businesses like Enterprise Truck Rental help me when I visit the USPS?
Enterprise Truck Rental nearby can assist if you need a truck for moving or shipping large items that you want to send via USPS or other carriers.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: