United States Postal Service

Reviews

• QB

  Qualiah Ballou

  Dec 31, 2025
  1.0
  This is by far the worst post office in this area. James specifically was insanely rude. Not only to me but to the customers in front of me. I spoke with Jeff earlier in the day to see if he could recover a package that was marked “returned to sender”. He specifically told me he could and to come back to the post office at 5:30pm because then the truck would be back. I returned to the post office at 5:30. Jeff was in line carrying on a conversation that had nothing to do with USPS that lasted almost 20 minutes. James was dealing with customers in front of me very rudely. Consistently cutting them off and handing out snarky remarks. When I finally got to the counter Jeff closed his lane and hid in the back of the office. I was forced to talk to James. James proceeded to tell me there was nothing he could do and he doesn’t know why the other man told me that. He proceeded to say if you want us to do anything about it you need to pay a fee. This was not previously mentioned when talking to Jeff at all. James slid me a piece of paper and told me to stand to the side and write some information. If there was nothing that could be done I should’ve been told that earlier in the day, and it would’ve stayed there. But the manner in which both of them conduct business is disgusting and they do not deserve to continue working there. They are inconsiderate, unfriendly, and that could be overlooked if they were competent in their jobs but obviously they were not.
• DC

  Devan Carroll

  Dec 22, 2025
  1.0
  While I was on the phone trying to speak to someone about getting prepaid mailing labels for a package I kept getting the AI woman instead of an actual person when I wanted to speak to an actual person on the phone so I just hung up after six times of trying to get an actual person on the phone
• CM

  Cody Macdonald

  Dec 12, 2025
  1.0
  WORST SERVICE ONE EVER EXPERIENCED IB MY 38 YEARS OF LIFE!!!!! THE LYNCHBURG LOCATION REFUSES TO CARE ABOUT MAIL NOT BEING DELIVERED FOR OVER A WEEK. YOU'RE PAID VERY WELL FOR YOUR SERVICE THAT YOUR NOT PROVIDING. ITS UNFORTUNATE THAT WE CAN'T DO ANYTHING ABOUT IT. WE DESERVE BETTER
• RS

  Ronald Savage

  Dec 12, 2025
  1.0
  Every time I come to this P.O. there seems to be a problem. First with someone stealing my mail supposedly in transit. Now I was supposed to do a hold on my mail to this location since I recently moved and because it was one item they took it upon themselves to return it to sender, after I had already told them to hold my mail there. It's severely understaffed for the amount of traffic receives daily as well. If I could avoid this place, I would.
• LM

  Love Eddie Money

  Dec 11, 2025
  1.0
  12/11/25: Packages OFTEN are NOT delivered on “Out For Delivery” date given by tracking #. Rescanned by driver as “Awaiting Delivery” after 9pm for next business day. Then, the package DOESN’T COME on next business day! Sometimes it takes SEVERAL DAYS! I’ve also put mail out with flag flipped up (along with my neighbor) that sits in the mailbox for several days (picture, 3 days waiting SO FAR) & no mail delivered to the line of 4 mailboxes. How do people keep their job, not doing their job, with no accountability? Do better ODDS FELLOW RD, LYNCHBURG location! And JAMES, at the counter, be nicer to your customers! How is this man ALWAYS in a bad mood?

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