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United States Postal Service

2.0
(191 reviews)

Business Details

3300 Odd Fellows Rd, Lynchburg, VA
24506, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3300 Odd Fellows Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3300 Odd Fellows Rd, Lynchburg, VA
24506, United States

Hours

Reviews

2.0
191 reviews
5 stars
34
4 stars
11
3 stars
7
2 stars
6
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees lacking basic customer service skills.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address, delayed deliveries, and missing mail.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many stating calls went unanswered.

Staff Performance

While some employees were praised for their helpfulness, many reviews highlighted a lack of accountability and professionalism among staff.

Overall Satisfaction

Overall, customer satisfaction is low, with many expressing a desire for better service and accountability from the postal office.
  • VV
    Viper746
    1 day ago
    1.0
    I just submitted a stolen package request. You said my daughter's home had no access to deliver what a joke. Single-family home mailbox on the road unobstructed, re-deliver today 🤣 its stagnate no update, the door is 10 ft from mail box. No cars in the road, she watched you drive by. If it doesn't show up, USPS you lose I put 500.00 insurance on it for this reason because of how bad lynchburg PO is. More of a hassle but you have thieves in the system and I'm going to go as high as I can just to prove a point. You messed with a New Yorker and we don't put up with this crap.
  • TU
    Thomas Ulip
    6 days ago
    1.0
    Unfortunately, today was a disappointing day. It’s frustrating when people don’t seem to care about their jobs and there are no consequences for poor performance. The sad part is we’re forced to rely on this service, and the one main thing they’re responsible for — picking up the mail — isn’t even getting done. I never thought something so basic would become such an issue.
  • JM
    Jane Megginson
    6 days ago
    1.0
    Post office on art Fellows Road is horrible it's supposed to open up at 8:30 it's 9:00 and they still have not open no response from people working in the back horrible customer service no one should come to this post office now
  • JC
    Jimmieand CynthiaDeel
    Feb 10, 2026
    1.0
    Jist moved here and so far USPS has been a nightmare. Have several packages im having delivered first one was yesterday, somehow it got labeled for me to pick up didn't think much of it just went to pick it up, had another scheduled for today with my medicine and got labeled once again as I had to pick it up being held at post office l, go there to pick it up and was told they don't have it must be out for delivery, but yet the mail man was able to drop off my mail jist fine. If I haven't received my package by tomorrow I will be filing a official police report because either the mail man is too lazy to get it out of the truck and bring it to me or someone working there is stealing mail
  • KM
    Kristen Matzke
    Jan 17, 2026
    1.0
    Xavier, our mail carrier, is phenomenal. Mail always delivered during business hours, has a great attitude, and goes the extra mile. If we don't receive mail delivery, I know he's out - which was the case for the first full business week this month. I went to the post office to first make sure Xavier was okay and was told by the front desk they DID have a sub working that week but that they prioritize neighborhood delivery over the businesses on the route. This news after waiting in line for an hour. The lady at the desk (very kind) did get the mail for me and turns out we had multiple checks awaiting delivery. So not only was the Post office not picking up our outgoing mail for that week, but they also held revenue hostage. I sent a complaint via the USPS website and never got a response. The issue was of course resolved as soon as Xavier returned, but aside from him and the kind woman at the front desk there seems to be no good customer service coming from this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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