United States Postal Service

2.9
53 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6020 Fort Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6020 Fort Ave, Lynchburg, VA
24502, United States

Hours

Reviews

2.9
53 reviews
5 stars
17
4 stars
7
3 stars
5
2 stars
3
1 star
21
  • FR
    Fran Robinson
    Jan 6, 2026
    5.0
    Clerk #56 was wonderful!! Fort ave
  • GA
    Genesis AQUA
    Nov 20, 2025
    3.0
    Only giving it 3 stars because every other USPS has tape on hand to close the package for the customer. I was required to purchase the tape here instead. Very kind workers though. Great service.
  • MT
    Marisa tolley
    Oct 8, 2025
    1.0
    I was appalled at the customer service today. The black postal lady was yelling at all the customers waiting to be served. Quoting the lady, She yelled, " we better have ourselves straight before we get to the counter or I will send you back outta here." She continues yelling, NOT speaking normal and seemingly to of us in line, that, " you all better not shoulder up against each other . We have signs on the floor for a reason." The postal lady was horribly rude and yelled at an old man who was attempting to hand her his mail, she told him he can mail it himself around the corner." Myself, and others are looking at each other, bewildered , and not sure what is wrong with this postal lady. One lady spoke up and said she just wants to do a change of address, and I said this is a post office and they should expect to have customers. At this point, I left, because she was still yelling at innocent customers as I was walking out of the door.
  • JM
    Joachim Mayer
    Aug 16, 2025
    1.0
    Tried to ship hazmat (spray can) via ground. Lady at the counter had no idea how to make that happen. She told me a special black & white sticker is needed for this. Stickers are sold only online, not at the USPS office. I never heard of such regulation. Went to the next USPS store and shipped without problem (and without that special sticker).
  • CJ
    Clay Jar
    Apr 14, 2025
    1.0
    I can't open my mailbox because you keep shoving packages in it instead of just walking it up to my doorstep. It takes no time to walk it the extra steps up to my door, so stop locking me out of my own mailbox!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.