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The UPS Store

4.0
(153 reviews)

Business Details

4026 Wards Rd, Lynchburg, VA
24502, United States
(434) 237-1335
https://locations.theupsstore.com/va/lynchburg/4026-wards-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3122 in Lynchburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target Shopping Center Next Blaze Pizza.

Details

  • DeliveryNot available

Location

The UPS Store
4026 Wards Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.0
153 reviews
5 stars
107
4 stars
8
3 stars
4
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and efficient, although there are notable instances of poor service from some employees.

Efficiency

Many customers appreciate the quick service and ease of transactions, often highlighting the fast in-and-out experience.

Staff Attitude

While some employees are commended for their positive demeanor, others have been criticized for being rude or unhelpful.

Location Convenience

The store is noted for its convenient location and ample parking, making it accessible for customers.

Mixed Experiences

Overall, customer experiences vary widely, with some expressing satisfaction and others reporting significant frustrations.
  • BB
    Brandon
    Feb 6, 2026
    5.0
    UPS is big. Too big. Its overall global policies can be frustrating and confusing. But scaled down to a local level, where you can actually speak to humans and not a semi-functional chat bot, you find the staff to be very accommodating and friendly. This store is an example of that. The manager, staff, and local drivers here are so awesome! Thank you guys!
  • LM
    latrice meneweather
    Feb 5, 2026
    5.0
    ​"Thank you for being the MVP of UPS Lynchburg family! I know finding that package wasn't easy, but you handled it like a pro. Thanks for always looking out for customers like family. The Best customer service award for life should be given to Alicia from the Wards Street store. If you love pleasant service with a smile mail your package from this location she treats you like Allstate!
  • LW
    Lisa Wixted
    Jan 22, 2026
    5.0
    Easy getting in and out. I like the self-check out station. Customer service is helpful when I need additional assistance. Prompt and courteous.
  • IW
    Ian Willett
    Jan 7, 2026
    5.0
    They do a great job with communication and clarity. They really helped me get my package sent in a timely manner and were extremely helpful in the entire process
  • NE
    NEL Express
    Dec 31, 2025
    5.0
    Good experience. Fast and excellent customer service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lynchburg offer?

The UPS Store in Lynchburg offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, small business services, computer access, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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