Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Lynchburg, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
165 reviews
5 stars
110
4 stars
18
3 stars
11
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unprofessional interactions.
Product Availability
Customers appreciated the wide selection of products and the store's cleanliness, though some expressed disappointment with specific items being out of stock.
Printing Services
The printing department received both praise for its helpful staff and criticism for inconsistent quality and service, particularly regarding order fulfillment.
Store Experience
Overall, the store environment is generally viewed positively, with many noting the convenience and organization, but some customers reported negative experiences related to service and product availability.
- CMCyrus Mad-BondoDec 9, 20255.0I love the intentionality behind the customer service during my recent visit at the Staples. Thank you Staples team for the efforts!
- GGGwendolyn GDec 2, 20253.0I came in for a quick Amazon return around 6:30 Monday evening and there was no line. When I walked up to the counter, the young man told me, “It will be awhile,” then continued packaging and labeling something else he was working on. I wasn’t sure why that task took priority over a waiting customer, but either way, he could have been more pleasant.
- MMMelanieNov 18, 20251.0Poor and condescending customer service- won’t be back.
- KFKathy FitzgeraldNov 10, 20255.0Great customer service with knowledge.
- SWShannah WinchesterOct 13, 20252.0I usually return my Amazon orders through USPS, but recently I tried doing it through Staples. The first time I came in, I stood there expecting a receipt, and the young blonde-haired employee told me, “There’s no receipt, you’ll get an email.” I left uneasy, and now sure enough, my Amazon order isn’t showing as returned. Because I didn’t get a receipt from Staples, Amazon can’t verify that they received it, and now I have to go through the hassle of resolving it myself. On my second visit to Staples, the employee immediately gave me a receipt for my return — so clearly it is possible. This is basic training that should be consistent every time. Please drill into your employees that a receipt is necessary.
Frequently Asked Questions About Staples
What types of services does the Staples store in Lynchburg, VA offer?
Staples in Lynchburg provides printing, shipping, technology, travel, recycling services, design services, passport photos, and iPostal1 among others.
What are the operating hours for Staples in Lynchburg, VA?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment methods are accepted at Staples Lynchburg?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What brands can I find at Staples in Lynchburg?
Staples carries brands such as Amazon, Avery, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and many more office and tech brands.
What products are available at Staples Lynchburg?
Staples offers products including laptops, printers, desktops, office supplies like notebooks and pens, office furniture such as chairs and desks, and cleaning supplies.
Are there any nearby counseling services if I visit Staples?
Yes, Neuroqueering Counseling Services is nearby, so you can combine a visit to Staples with a counseling appointment if needed.
What dining options are near Staples in Lynchburg, VA?
Nearby dining options include Honey Baked Ham Company, Cicis Pizza, Wasabi Japanese Steakhouse, and Honey Baked Ham delicatessen for a variety of meals before or after your Staples visit.
Are there any local beauty or spa services close to Staples Lynchburg?
Yes, nearby beauty and spa services include Pro Top Nails, Kurls with Katelyn, SalonCentric, and salon centric hair salon to help you relax and refresh.
What nearby entertainment or recreational places can I visit around Staples in Lynchburg?
You can visit jump. Trampoline Park for arts and entertainment or enjoy outdoor activities at Liberty Mountain Skate Park near Staples.