Staples

4.1
161 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Lynchburg, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3730 Candler Mountain Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.1
161 reviews
5 stars
107
4 stars
18
3 stars
10
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Product Availability

Customers appreciated the wide selection of products available, although some noted issues with stock on specific items.

Printing Services

While some customers had positive experiences with printing services, others reported significant issues with quality and timeliness.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

Feedback varied significantly, with some customers expressing frustration over inconsistent service and training among employees.
  • MM
    Melanie
    6 days ago
    1.0
    Poor and condescending customer service- won’t be back.
  • KF
    Kathy Fitzgerald
    Nov 10, 2025
    5.0
    Great customer service with knowledge.
  • RS
    Richard Smith
    Oct 13, 2025
    4.0
    Easy to access location and lots of parking;staff is knowledgeable and enthusiastic! The Amazon return process is the quickest I’ve experienced;-)
  • SW
    Shannah Winchester
    Oct 13, 2025
    2.0
    I usually return my Amazon orders through USPS, but recently I tried doing it through Staples. The first time I came in, I stood there expecting a receipt, and the young blonde-haired employee told me, “There’s no receipt, you’ll get an email.” I left uneasy, and now sure enough, my Amazon order isn’t showing as returned. Because I didn’t get a receipt from Staples, Amazon can’t verify that they received it, and now I have to go through the hassle of resolving it myself. On my second visit to Staples, the employee immediately gave me a receipt for my return — so clearly it is possible. This is basic training that should be consistent every time. Please drill into your employees that a receipt is necessary.
  • RM
    R M
    Aug 30, 2025
    5.0
    The store is always clean, has everything in stock, good prices for USB drives, and nice pens.

Frequently Asked Questions About Staples

What types of services does the Staples store in Lynchburg, VA offer?

Staples in Lynchburg provides printing, shipping, technology, travel, recycling services, design services, passport photos, and iPostal1 among others.

What are the operating hours for Staples in Lynchburg, VA?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.