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Brand Certified

United States Postal Service

3.2
(96 reviews)

Business Details

7726 Gunston Plz, Lorton, VA
22079, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7726 Gunston Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7726 Gunston Plz, Lorton, VA
22079, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

3.2
96 reviews
5 stars
46
4 stars
5
3 stars
3
2 stars
4
1 star
38
  • AB
    Angel B-Love
    Apr 2, 2026
    5.0
    My first time here, Kevin and the lady really helped me out even after close. They were truly helpful and accommodating, very nice customer service.
  • RW
    Ryleigh Weight
    Mar 20, 2026
    2.0
    I had a very frustrating experience trying to use the walk-in passport service. The website states there is a one-hour window for walk-ins, so I arrived about 10 minutes after it began with my 7-month-old son, expecting to be helped within that timeframe. After waiting in line, I was told that in order to be seen, you actually need to arrive before the window opens to secure one of only three tickets. This policy is not mentioned anywhere on the website. When I asked for clarification, I was told the only notice is a sign posted inside the post office, which is something you wouldn’t see until after already arriving. That lack of clear communication makes the process unnecessarily difficult, especially for parents or anyone trying to plan ahead. Overall, very disappointing experience due to misleading information and poor communication. The only reason they are getting two stars is because the man working the counter was friendly and polite.
  • BT
    Brent Teague
    Mar 7, 2026
    1.0
    Run for your lives. Do not use this post office for any reason if you value honesty, timeliness, or human decency. I’ve given them 3 chances and every time I leave in disgust for the way they treat customers including children. I can’t believe people like that exist yet work at a USPS.
  • KC
    Kev C
    Feb 4, 2026
    4.0
    The branch is ok, not too crowded on Wednesday noon. No wifi, free parking. Service is fine and not slow. It has lots of gift cards and wrapping here. Takes credit cards and apple pay.
  • AM
    Alex Mercer
    Jan 29, 2026
    1.0
    Slow, lazy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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