Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5690 in Lorton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lorton Station Marketplace - Near Bank Of America.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
191 reviews
5 stars
117
4 stars2
3 stars0
2 stars
4
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and poor service.
Pricing Issues
Several customers expressed dissatisfaction with additional charges for services like taping and boxing, which they felt should be included.
Staff Competence
There are reports of inconsistent staff performance, with some employees being knowledgeable and efficient, while others appear confused and unhelpful.
Store Operations
Customers noted issues with the store's operational efficiency, including delays in service and problems with package handling.
Positive Experiences
Despite the criticisms, many customers reported positive experiences, highlighting specific staff members who provided exceptional service.
- YYYishak YusufOct 16, 20251.0Worst service ever. Don't expect to even get a smile out of the staff.
- KFKatye FaulknerOct 15, 20255.0The young man at the front desk was so kind, knowledgeable, and helpful! Such a sweet, hard-working kid. Very impressed. I appreciate you going above and beyond. Amazing customer service! Thank you!
- GDGuy DanielsOct 8, 20255.0I’ve been to this location a couple times and the same guy helped me out. His customer service is excellent. Consistently went above and beyond helping me get my package together and was patient answering questions.
- MFMitchell FreeborneSep 15, 20251.0Doesn’t open on time
- MWMark WilliamsSep 6, 20255.0I have used this store for shipping, boxing, shredding, through the years they have always been extremely friendly, helpful and professional... My go to location
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Lorton offer?
The UPS Store #5690 in Lorton offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Lorton?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Is The UPS Store in Lorton open on holidays?
The UPS Store has varied holiday hours. For example, it is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates regular hours on holidays like November 11, 2025, and November 28, 2025.
What payment options are accepted at The UPS Store in Lorton?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Lorton?
The UPS Store is located at 9435 Lorton Market St, Lorton, VA 22079, in the Lorton Station Marketplace near Bank of America.
Can I use The UPS Store's mailbox services in Lorton?
Yes, The UPS Store offers mailbox services for your mail and packages.
Does The UPS Store in Lorton provide printing and copying services?
Yes, they provide professional printing services, copy services, document finishing, and sign printing.
Which nearby dental offices can I visit before or after my trip to The UPS Store?
Reflection Dental and Impact Dental Care are nearby dental offices you might consider visiting before or after your visit to The UPS Store.
Are there nearby eateries where I can grab food near The UPS Store in Lorton?
Yes, nearby sandwich shops like Quiznos and Jersey Mike's Subs, as well as Asian restaurant Hong Kong Cafe, provide convenient dining options near The UPS Store.
What other nearby services might be useful around The UPS Store in Lorton?
Nearby services include IT and appliance repair at NexGen Geeks, car detailing at Detailxperts of Fairfax County South, and business services at Binary Ideas Local Marketing.