Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4864 in Leesburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Potomac Station Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
177 reviews
5 stars
122
4 stars2
3 stars
3
2 stars
3
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many praising the staff's friendliness and efficiency, while others report rudeness and dismissive attitudes from the owner.
Store Management
Several reviews highlight poor management practices, including inconsistent store hours and unprofessional behavior from the owner, leading to customer dissatisfaction.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, particularly for Amazon returns, while others express frustration over long wait times and unnecessary procedures.
Pricing Issues
Customers have raised concerns about high shipping costs and additional fees for services that are typically free at other locations, leading to perceptions of unfair pricing.
Store Environment
The store is often described as clean and organized, but some customers have noted issues with the layout and policies that hinder the shopping experience.
- GAGuest Account6 days ago1.0I dropped off a prepaid UPS package with a label from a 3rd party service (PirateShip/Shippo/eBay with discounted rates). The owner told me I shouldn't use these services next time and should pay full price at the store instead, mentioning I should "support local" which felt like an unnecessary guilt-trip. It's hard to support local when the cost is 3x higher for the exact same service. I handled all measuring, weighing, and label printing myself; this was just a drop-off. The lecture was unprofessional and made me uncomfortable.
- CGCynthia Timberlake GivansOct 23, 20251.0ZERO STARS They just did a store remodel, and I went in looking for boxes, when I saw them, I went to look at the sizes and he yelled at me to get out of that area. There were no signs posted and obviously the store layout is brand new. I will never EVER go back here again!
- MBMorgan BushOct 14, 20251.0Terribly managed - only open 2.5 hours. Wouldn’t accept my packages, despite only needing to scan pre-made return labels. Walked away to the back to do nothing, after saying read the sign hours. Clearly he treats everyone this way, so be prepared to have a poor experience. Quick update: drove five minutes to the other location, and they not only greeted me kindly, but also accepted the packages and printed a receipt in the same time it took to say “hello, welcome in.”
- JMJocelyn MOct 6, 20251.0Worst UPS store in the area. If you need to drop off packages or ship, just use the shipping services at Staples or fight for parking on Market Street.
- MKMohammed KhanJun 28, 20251.0I didn't pack the package properly. They took money from me twice without any receipt. It's very rude.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4864 in Leesburg offer?
The UPS Store #4864 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store in Leesburg?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Leesburg open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Where is The UPS Store #4864 located?
It is located at 673 Potomac Station Dr, Leesburg, VA 20176, inside the Potomac Station Shopping Center.
What payment options are accepted at The UPS Store in Leesburg?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4864 provide mailbox services?
Yes, mailbox rentals and mailbox services are available at this location for secure mail and package receiving.
Are there any special offers available at The UPS Store?
Yes, customers can save with special offers and coupons available on their website.
Which nearby business can I visit if I need shredding services?
Shred Nations, located near The UPS Store, offers shredding services that complement the store's document shredding options for convenience.
Are there any local dining options near The UPS Store in Leesburg?
Yes, nearby restaurants include Lin's James Cafe Chinese Restaurant, James Cafe Chinese Restaurant, Moe's Southwest Grill, Manhattan Pizza, and First Watch, perfect for a meal before or after your visit.
How can nearby businesses like Business Process Strategies and BPSI-Promotional Products assist customers of The UPS Store?
Business Process Strategies and BPSI-Promotional Products provide professional and advertising services that may benefit small businesses utilizing The UPS Store's shipping and printing solutions.