The UPS Store

4.0
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0846 in Leesburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bellewood Commons Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
525-K East Market Street, Leesburg, VA
20176, United States

Hours

Reviews

4.0
126 reviews
5 stars
86
4 stars
7
3 stars
3
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the staff for being friendly and helpful, while others report rude and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high prices for services such as printing and notary, often comparing them unfavorably to other UPS locations.

Staff Competence

Several reviews highlighted concerns about staff knowledge and training, with instances of incorrect information and poor handling of customer requests.

Positive Experiences

Despite negative feedback, numerous customers shared positive experiences, particularly praising specific employees for their exceptional service.

Convenience

The location is noted for its convenience, but parking issues were mentioned as a drawback due to high traffic.
  • NM
    Nicole Marie
    Oct 29, 2025
    1.0
    Yikes! The manager, Rodrigo, charged me $5 to tape up an Amazon box that arrived with broken glass at my doorstop. I was disappointed to be charged but he made the experience WAY worse. I told him I was unhappy with that and he kept wanting to have the last word and would not drop it. I literally had to ask him to let it go over 5 times. It was clear he had little to no customer service training. So much for a manager. UPS, you can do better. Train your people.
  • MS
    Muhammad Suleman
    Aug 19, 2025
    1.0
    Poor customer service.
  • SK
    Sankara Narayanan Kandaswamy
    Jul 3, 2025
    1.0
    Don’t go to this store. They charge $5 send an email for printing (other UPS stores do not charge for this at all). $0.90 per page to print (other UPS stores charge only $0.20 per page). If And $10 per notary (others charge $5 per notary). This is way over what other UPS stores charge. Very disappointed!!!
  • CB
    Crystal Boyce
    May 2, 2024
    5.0
    Convenience of location
  • EC
    Elpidio Camacho
    Apr 15, 2023
    5.0
    Excelente servicio y muy amables sus trabajadores

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Leesburg offer?

The UPS Store in Leesburg offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and computer access among other business and shipping services.