The UPS Store

Reviews

• DH

  Detrick Harris

  Jan 3, 2026
  5.0
  I had such a great experience at this UPS Store thanks to Elifaz. He was incredibly patient, kind, and polite throughout my visit. I had several returns for a business and never once did he make me feel rushed or uncomfortable about it. He took his time, explained things clearly, and handled everything with such professionalism and care. That level of customer service really makes a difference, and I truly appreciated it. Thank you, Elifaz, for going above and beyond!!
• DD

  David

  Dec 5, 2025
  5.0
  I love this UPS store (store #7015). The employees are very friendly, hard working, and very professional. However, the actual delivery by UPS corporate is horrible. I opted to pay for 3-day delivery service as opposed to a much less expensive longer delivery time, but when I tracked my package on the UPS site, it projected a 5-day delivery instead of 3. When I questioned UPS Customer Service (not the UPS store) they were pretty much worthless. As much as I love this UPS store in the Tackett's Mill Shopping Center in Lake Ridge, VA, I will never use UPS again because I absolutely feel like I was cheated.
• GR

  Giovanni Roca

  Nov 28, 2025
  5.0
  Fast and friendly service. I like going to this UPS as it’s very convenient.
• BM

  Brian McAnderson

  Oct 30, 2025
  5.0
  The staff is always helpful and I’m always able to get my printing needs handled quickly and accurately.
• JF

  Jehad Faraj

  Aug 17, 2025
  5.0
  The young lady with glasses and short hair was very polite and helpful to explain and guide for returns. Very good customer service. Plus this was open on a Sunday with decent working hours. Highly recommend.

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