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The UPS Store

3.6
(177 reviews)

Business Details

2465 J-17 Centreville Rd, Herndon, VA
20171, United States
(703) 793-9504

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4304 in Herndon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Clock Tower Shopping Center Near McDonalds & Subway.

Details

  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2465 J-17 Centreville Rd, Herndon, VA
20171, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
5/10/202610:00 AM - 3:00 PM
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
177 reviews
5 stars
102
4 stars
10
3 stars
5
2 stars
4
1 star
56
  • ER
    Emily Ritter
    4 days ago
    5.0
    Endre is one of the most well composed, patient people i've seen in costumer service. I walked in on a saturday and there was a line of about 20 people in the store. He got everyone through so quickly while being so nice and understanding. He was running the whole store by himself so efficiently. This is my go to UPS anyways but I was so impressed by their operation on a busy day.
  • HK
    Hema Sri Kavuru
    Apr 17, 2026
    1.0
    It was my first time at this drop-off location, and unfortunately, it will be my last. The young man at the counter was very rude and had a poor attitude. Customers may sometimes miss instructions, but that doesn’t mean they should be treated disrespectfully or made to feel uncomfortable. This is not the right way to communicate with customers. I expected better service from UPS.
  • NW
    Nicole Wilcox
    Apr 7, 2026
    5.0
    Helpful service
  • AB
    avnish bhatt
    Mar 12, 2026
    1.0
    “I am extremely disappointed with UPS. My parcel sent from Virginia, USA to Rotterdam was promised in three days but has been stuck in a Rotterdam warehouse for almost a month. Neither I nor the recipient were informed about this delay, and multiple follow-ups have been ignored. The rudeness at the local store, combined with the lack of communication and accountability, is unacceptable. UPS urgently needs to improve its customer service and transparency.”
  • BA
    Bridget Afram
    Mar 10, 2026
    1.0
    After a very long day, I went to pick up my package, which contained my phone. Because I didn’t have the last four numbers they asked for, they refused to give me my package—even though I had a valid ID. I had to call my phone company just to get those numbers while standing there. This could have easily been resolved since I had proper identification. Very frustrating experience. I will not be coming back here again. Worst customer service I’ve dealt with.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Herndon offer?

The UPS Store #4304 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the regular business hours for The UPS Store in Herndon?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

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Certified May 03, 2026Yext Knowledge Graph
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