Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 590 Grove St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
137 reviews
5 stars
75
4 stars
5
3 stars
4
2 stars
4
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being kind, helpful, and professional, although there were also reports of rude and unhelpful employees.
Efficiency
Several reviews highlighted the efficiency of the service, with quick processing times and minimal wait, though some noted delays during busy periods.
Inconsistency
Experiences varied widely, with some customers reporting excellent service while others faced issues with rude staff and unresolved problems.
Management Issues
There were complaints about management and specific employees being unprofessional or unhelpful, impacting overall customer satisfaction.
- LMLaura MartinJan 3, 20265.0The staff have been exceptionally kind and professional!
- LHLeo HayterDec 2, 20255.0Very hospitable and helpful. Thank you Cristina
- ELEric LeeNov 20, 20255.0I had a very positive experience at the Herndon USPS branch. The staff there were incredibly helpful and took the time to assist me personally. I wanted to check if a new stamp release was still available in stock, and the staff member went out of her way to look it up for me. She patiently answered all my questions and ensured I had the information I needed. Although Herndon is a small town, the level of customer service and the friendly attitude of the staff here stood out to me, especially compared to my recent experience in DC. The genuine care and helpfulness made the whole visit smooth and pleasant. If you need good service and attention to detail, I highly recommend the Herndon USPS branch.
- BMBonnie MOct 21, 20255.0I like the employees in this branch. They are always helpful every time when visit. Thank you for your service.
- EAElisa AyalaOct 20, 20251.0Rude Asian lady. I believe is the manager
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 590 Grove St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo upon appointment.
Do I need an appointment to use passport services at this Post Office?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this Post Office, and how do I get started?
Yes, you can apply for a PO Box online or in person. Start by searching for available boxes and reserving one at https://www.usps.com/manage/po-boxes.htm.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.
Is it possible to access PO Boxes in the lobby after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. Please check with this Post Office for exact lobby hours.
How can the nearby United States Postal Service and US Post Office locations help me?
These nearby postal locations provide additional options for mailing, package pickup, and postal services if this location is busy or outside operating hours.
What nearby facilities can I visit after using postal services at 590 Grove St?
You can visit Walgreens for pharmacy needs, 7-Eleven for snacks and gas, or the Navy Federal Credit Union for banking services nearby.
Are there educational centers near the Post Office that families might find useful?
Yes, nearby educational centers include Artful Tutoring, International Institute of Islamic Thought, Kumon, and Jhanak Dance Academy where tutoring and activity classes are offered.