United States Postal Service

3.4
135 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 590 Grove St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
590 Grove St, Herndon, VA
20170, United States

Hours

Reviews

3.4
135 reviews
5 stars
73
4 stars
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1 star
49
  • EL
    Eric Lee
    4 days ago
    5.0
    I had a very positive experience at the Herndon USPS branch. The staff there were incredibly helpful and took the time to assist me personally. I wanted to check if a new stamp release was still available in stock, and the staff member went out of her way to look it up for me. She patiently answered all my questions and ensured I had the information I needed. Although Herndon is a small town, the level of customer service and the friendly attitude of the staff here stood out to me, especially compared to my recent experience in DC. The genuine care and helpfulness made the whole visit smooth and pleasant. If you need good service and attention to detail, I highly recommend the Herndon USPS branch.
  • BM
    Bonnie M
    Oct 21, 2025
    5.0
    I like the employees in this branch. They are always helpful every time when visit. Thank you for your service.
  • EA
    Elisa Ayala
    Oct 20, 2025
    1.0
    Rude Asian lady. I believe is the manager
  • RA
    Robert Acosta
    Aug 2, 2025
    5.0
    Had the best experience ever at the USPS Herndon Post Office yesterday afternoon. I had to rush a shipment of close to fifty boxes of school related books for children on the island of Puerto Rico. During the day I was trying to figure out the best and most affordable way to get the boxes delivered and Patel helped me sort out the boxes, I needed, labels etc. During the afternoon I boxed all of the items with the help of my wife, son and daughter. By 5pm on this Friday I went back to the Post Office and Patel lent me four carts to unload our boxes. Meanwhile, the other employee there Zafirah started preparing the shipment orders and identified a mistake in the zip code which she kindly went about fixing one box at a time by using white out and correcting the mistake to ensure the shipment got there on time. She also had Patel set aside a “trolley” to ensure all boxes were loaded together so they could get there together instead of separately. It took about an hour to do it all but both Zafirah and Patel were mega kind and willing ti ensure the process went through smoothly. I can I thank them enough for their kindness and professionalism. This is what public service is all about !!!
  • AG
    Andrii Guzhevnikov
    Jun 17, 2025
    5.0
    It was my first time at this office. Jasmin was very kind and helpful — she clearly explained how to send letters and how to ship heavy packages. I was very pleased with the service. Highly recommend coming when Jasmin is on shift — everything goes smoothly and easily with her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.