Brand Certified
United States Postal Service
3.4(139 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
590 Grove St, Herndon, VA
20170, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 590 Grove St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.4
139 reviews
5 stars
76
4 stars
5
3 stars
5
2 stars
4
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are reported as rude and unhelpful.
Staff Attitude
Several reviews highlight issues with staff attitude, including reports of rudeness and unprofessional behavior from certain employees.
Efficiency
Customers noted that service can be efficient during busy times, but there are complaints about delays and poor handling of appointments, particularly for passport services.
Mixed Experiences
Overall experiences vary widely, with some customers expressing satisfaction and others feeling frustrated with the service quality.
- AKArun K5 days ago5.0I had a really good experience at this USPS location. The employee helped me with a lot of patience and explained everything clearly about sending my package and the return label process. I appreciated the detailed information they provided, which made the whole process smooth and easy. Great customer service and very helpful staff. Thank you!
- MWMengxue WangJan 22, 20262.0The staff ignored me deliberately. Not friendly.
- LMLaura MartinJan 3, 20265.0The staff have been exceptionally kind and professional!
- LHLeo HayterDec 2, 20255.0Very hospitable and helpful. Thank you Cristina
- ELEric LeeNov 20, 20255.0I had a very positive experience at the Herndon USPS branch. The staff there were incredibly helpful and took the time to assist me personally. I wanted to check if a new stamp release was still available in stock, and the staff member went out of her way to look it up for me. She patiently answered all my questions and ensured I had the information I needed. Although Herndon is a small town, the level of customer service and the friendly attitude of the staff here stood out to me, especially compared to my recent experience in DC. The genuine care and helpfulness made the whole visit smooth and pleasant. If you need good service and attention to detail, I highly recommend the Herndon USPS branch.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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