Brand Certified
The UPS Store
4.9(449 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
13344 Franklin Farm Rd, Herndon, VA
20171, United States
Certified by The UPS Store • Mar 01, 2026
(571) 454-6225
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/herndon/13344-franklin-farm-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7640 in Herndon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Franklin Farm Village Center.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.9
449 reviews
5 stars
428
4 stars4
3 stars2
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and efficient, providing excellent customer service.
Convenience
Customers appreciate the store's convenient location and quick service for shipping and notary needs.
Mixed Experiences
While many reviews are positive, there are some complaints regarding pricing and specific staff interactions that detracted from the overall experience.
Printing Services
The store is noted for its good printing services, although there were isolated incidents of dissatisfaction with print quality.
- SSSkylar Seab1 day ago1.0My experience at this location has been horrific. They lied to me about the charges and prices. They talked down to me and were extremely rude. They wouldn't answer my questions. How can they treat people this way?
- JJJerry1 day ago1.0I feel very deceived by the people in charge of this store. They are extremely deceptive in the hidden charges and costs. It makes me sick that they use thier customers like this.
- DSD Shell1 day ago5.0The team at this UPS are always friendly and helpful. I come in weekly and am always treated with a smile. They are organized and efficient in every interaction that I have had. I use them for all of my mailing needs, even Amazon returns are seamless.
- JSJen Sardam5 days ago5.0This is my go-to location. Friendly, fast and a great place to notarize my documents. But more than efficiency, I just think the people working here are kind and attentive. This is hard to find sometimes in the world.
- KMKavin P MFeb 16, 20265.0This UPS store has been extremely helpful for printing huge posters to small cards form my engineering projects. The customer service is extremely good and I really love that they are extremely friendly. I would definitely recommend young teenagers who needs huge poster printing for their science fair projects to go to this UPS store. They have fair prices and extremely good printing quality.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7640 in Herndon offer?
The UPS Store #7640 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #7640?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any holiday closures for The UPS Store #7640?
Yes, the store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026.
What payment options are accepted at The UPS Store #7640?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #7640 wheelchair accessible and does it provide free Wi-Fi?
Yes, it has a wheelchair accessible entrance and offers free Wi-Fi to customers.
What languages are spoken at The UPS Store #7640?
The store offers services in English, Telugu, and Hindi.
How can I contact The UPS Store #7640?
You can call them at +1 571-454-6225 or email store7640@theupsstore.com.
What nearby food options can I explore before or after visiting The UPS Store?
Nearby food options include Baskin-Robbins for ice cream and desserts, Tropical Smoothie Cafe for smoothies and health food, Piero's Corner for Italian and pizza, Starbucks for coffee, Pho VietFresh for Vietnamese cuisine, and McDonald's for fast food.
Are there nearby services for shredding if I need additional shredding options?
Yes, Shred Nations is a nearby shredding service provider for additional document shredding needs.
What other local businesses are near The UPS Store that might be useful for errands?
Nearby businesses include Royal Floors for carpet and contracting services, Crest Cleaners for laundry, Roosters Men’s Grooming Center for barber and grooming services, PR at partners and PR Barbers for hair and beauty salon services, and Verizon Authorized Retailer - Wireless Zone for electronics and mobile phones.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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