Business Details
13344 Franklin Farm Rd, Herndon, VA
20171, United States
Certified by The UPS Store • Feb 15, 2026
(571) 454-6225
Certified by The UPS Store • Feb 15, 2026
https://locations.theupsstore.com/va/herndon/13344-franklin-farm-rd
Certified by The UPS Store • Feb 15, 2026
About
Certified by The UPS Store • Feb 15, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7640 in Herndon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Franklin Farm Village Center.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 15, 2026
Hours
Certified by The UPS Store • Feb 15, 2026
Reviews
4.9
440 reviews
5 stars
421
4 stars4
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist.
Convenience
The location is noted for its convenience, with many customers appreciating the quick service and extended hours.
Mixed Experiences
While most reviews are positive, some customers reported issues with specific services and staff interactions, indicating variability in experiences.
Notary Services
The notary services offered at this location received positive feedback for being quick and efficient.
- SDSahaj Dhingra1 day ago5.0Great store very friendly staff! Great place to get documents notarized and shipments dropped off!
- KMKavin P M2 days ago5.0This UPS store has been extremely helpful for printing huge posters to small cards form my engineering projects. The customer service is extremely good and I really love that they are extremely friendly. I would definitely recommend young teenagers who needs huge poster printing for their science fair projects to go to this UPS store. They have fair prices and extremely good printing quality.
- JTJean Thompson2 days ago5.0I come to this UPS often and they are always very helpful and professional. I accidentally left my eye glasses there and travelled for 1 month.They held it securely for me until I returned. I so appreciate that! Overall great service!
- LWLo WilFeb 4, 20261.0Watch them closely! Inflated weight and measurements! Last week I brought in two boxes (one that was 1lb, the other was 3lb) with 3rd party labels. The guy scans the first box at 3 lbs. Then...he places the small box on top of the other on the SAME scale... so now that one pound box is magically 4 pounds! I asked him to correct it on the spot. But wait, that is not all.... Fast forward to today, I get an invoice from the 3rd party shipper stating that the 3 lb package was three inches larger and weighed in at 7 pounds, so the 3rd party company charged me for the extra! They are really screwing up the packages weight and sizes at this location BEWARE!!!!!!
- AFAbdullah FahimJan 23, 20265.0I had an excellent experience at this UPS Store. The staff was extremely professional, friendly, and efficient. They took the time to explain my options clearly and made sure everything was packed and shipped properly. What really stood out was their customer service—courteous, patient, and genuinely helpful, even during a busy time. The store was clean, well-organized, and the process was smooth from start to finish. I highly recommend this location to anyone looking for reliable service and a team that truly cares about doing the job right. I will definitely be coming back.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7640 in Herndon offer?
The UPS Store #7640 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #7640?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any holiday closures for The UPS Store #7640?
Yes, the store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026.
What payment options are accepted at The UPS Store #7640?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #7640 wheelchair accessible and does it provide free Wi-Fi?
Yes, it has a wheelchair accessible entrance and offers free Wi-Fi to customers.
What languages are spoken at The UPS Store #7640?
The store offers services in English, Telugu, and Hindi.
How can I contact The UPS Store #7640?
You can call them at +1 571-454-6225 or email store7640@theupsstore.com.
What nearby food options can I explore before or after visiting The UPS Store?
Nearby food options include Baskin-Robbins for ice cream and desserts, Tropical Smoothie Cafe for smoothies and health food, Piero's Corner for Italian and pizza, Starbucks for coffee, Pho VietFresh for Vietnamese cuisine, and McDonald's for fast food.
Are there nearby services for shredding if I need additional shredding options?
Yes, Shred Nations is a nearby shredding service provider for additional document shredding needs.
What other local businesses are near The UPS Store that might be useful for errands?
Nearby businesses include Royal Floors for carpet and contracting services, Crest Cleaners for laundry, Roosters Men’s Grooming Center for barber and grooming services, PR at partners and PR Barbers for hair and beauty salon services, and Verizon Authorized Retailer - Wireless Zone for electronics and mobile phones.
Brand Certified Facts from The UPS Store
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Certified February 15, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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