Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Herndon, VA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.4
508 reviews
5 stars
226
4 stars
70
3 stars
43
2 stars
25
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with several customers reporting negative experiences with unprofessional behavior and lack of assistance.
Delivery Issues
Numerous complaints about failed delivery attempts, with customers stating that packages were not delivered despite being home, leading to frustration and inconvenience.
Printing Services
Customers expressed disappointment over the lack of printing capabilities at the location, with many stating they were unable to print shipping labels.
Wait Times
Several reviews mention long wait times and understaffing, leading to delays in service during busy periods.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and helpfulness.
- MJMichael JamesNov 13, 20255.0Fantastic!! I had an issue with a shipment, but Jovana and Razi (I hope I spelled the names correctly) did a fantastic job, and found my package. Thank you so much for your great service and never once saying no we can't.
- CCcasey copeNov 13, 20255.0all employees here are super friendly and helpful
- STscio teOct 28, 20251.0somebody please donate a printer to this poor FedEx office because they really need one
- AGAlan G.Oct 22, 20251.0Too slow even dropping off here each line takes at least 20-25 min for only one person. Whole place can’t print even one damn label.
- ACAlex C.Oct 21, 20252.0Attendant has attitude but otherwise seems like a convenient location. Being nice goes a long way
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Herndon, VA offer?
FedEx Ship Center offers packing supplies, boxes, expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International services.
What are the operating hours of the FedEx Ship Center in Herndon?
The center is open Monday to Friday from 8:30 AM to 9:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is FedEx Ship Center located in Herndon, VA?
It is located at 13500 Eds Dr, Herndon, VA 20171, USA.
What payment methods are accepted at FedEx Ship Center in Herndon?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I schedule a residential delivery or hold shipments for pickup at this FedEx Ship Center?
Yes, you can schedule residential deliveries with FedEx Delivery Manager and have shipments held for pickup at this center.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account for shipping discounts by visiting https://www.fedex.com/en-us/open-account.html.
Are there any nearby places where I can get fuel or snacks when visiting the FedEx Ship Center?
Yes, there are two Sheetz locations nearby where customers can get fuel and convenience store items.
Is there an ATM close to FedEx Ship Center for convenient cash access?
Yes, a PNC ATM is nearby for customers needing access to cash.
What other shipping or courier services are located near FedEx Ship Center?
Nearby are additional FedEx Ship Centers and Fedex Staffed locations offering courier, shipping, and freight services.
Are there any nearby accommodation or fitness facilities near FedEx Ship Center?
Yes, Hilton Washington Dulles Airport hotel and its Fitness Center gym are close by for accommodation and fitness needs.