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United States Postal Service

1.7
(266 reviews)

Business Details

2000 Starling Dr, Henrico, VA
23229, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 Starling Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 Starling Dr, Henrico, VA
23229, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

1.7
266 reviews
5 stars
41
4 stars
5
3 stars
2
2 stars
7
1 star
211
  • DD
    DY
    6 days ago
    1.0
    One star is too many. This is absolutely ridiculous. I made an appointment for my child’s passport a month ago, only to receive a call on the day of telling me it was canceled. When I asked for the reason, they had the audacity to say they "don't know." Are you kidding me? How can you be this incompetent and unprofessional? This is a complete joke.
  • AJ
    alexander jerald
    Mar 17, 2026
    5.0
    Great experience with passport application walk-in. Ms. Carmisha guided us to Ms. Gracie. Ms Gracie took care of application submission. This location has photo service too. I would recommend going to this location for passport services walk-ins
  • MJ
    Max J
    Mar 8, 2026
    1.0
    I do not think they are fully trained at this location. Tried to have a deceased family member's mail forwarded to my address and they told me I need to have their ID to verify identity. Huh? All you need is a death certificate and court document confirming you are admin of estate. Go somewhere else if you need to trouble shoot.
  • JG
    Jordan Giddens
    Feb 21, 2026
    1.0
    Are you guys paid to be rude to those of us trying to mail things…? Every time I come in, I try to be so nice to those of you working there, but why? I am met with rudeness and horrible attitudes every time I come in. If it was not the closest post office to where I am mailing from I would NEVER return. I don’t appreciate being treated so poorly when I try to be as kind as possible every time I visit. Get yourselves together and remember you’re paid to be nice to the postal customers. Sheesh!
  • SS
    SAS
    Feb 18, 2026
    1.0
    Where is everybody? Line 7 people long - not one worker in sight. Dread going to this awful place. My mistake, should’ve gone to the Rockville post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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