Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 Starling Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
255 reviews
5 stars
37
4 stars
5
3 stars2
2 stars
7
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Passport Services
Many customers reported poor experiences with passport appointments, including cancellations without notice and unhelpful staff.
Delivery Issues
Frequent complaints about delayed or misdelivered packages, with customers expressing frustration over lost mail and lack of accountability.
Staffing Problems
Customers noted long wait times due to understaffing, particularly during busy hours, leading to dissatisfaction with service efficiency.
- OCOliver CDec 14, 20255.0This location is almost always busy with a long line regardless of the time of day/day of the week.
- HHHoneyDec 11, 20251.0I mailed a package out December 4 , it's now December,12,, it's just getting to the address that's only 70 miles away, thank God it's over I'll never use the postal service again
- RARahib AminiNov 28, 20251.0After two weeks - They canceled my passport appointment without any reason and not answering the phone.
- PJPAMALA JOHNSONOct 24, 20251.0I really mean 0, service is poor. They say my package was delivered and asked if I looked at the picture. All you see is the picture of the package no building no address. This is a scam operation.
- JMJai MishraOct 11, 20255.0We had passport renewal appointment here.Amazing service and welcoming staffs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Henrico, VA?
It is located at 2000 Starling Dr, Henrico, VA 23229.
What are the opening hours of the United States Postal Service at 2000 Starling Dr?
The post office is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. Department of State passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
Can I rent a PO Box online for this USPS location?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
How much does a passport photo cost at this USPS?
The current fee for a passport photo at USPS is $15.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but availability varies by location. Please check with the local Post Office for specific hours.
What nearby dining options are available around the United States Postal Service at 2000 Starling Dr?
Nearby dining options include Panda Express, offering Chinese fast food, and McDonald's for burgers and fast food, both convenient for meals before or after your visit.
What nearby financial services can I find close to this USPS location?
Nearby financial services include LibertyX Bitcoin ATM for currency exchange, Western Union for money transfers, and Atlantic Union Bank ATM for banking services.
Are there any educational or family services near the USPS location at Starling Dr?
Yes, nearby you can find Starling Child Care & Learning Complex and Starling Child Care preschool, suitable if you are dropping off children or need childcare resources.