United States Postal Service

2.5
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 405 E Nine Mile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 E Nine Mile Rd, Henrico, VA
23075, United States

Hours

Reviews

2.5
30 reviews
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14
  • DP
    Darlene Patton
    Nov 10, 2025
    5.0
    Very nice to have a postal worker talk to customers not at customers. She is Very pleasant and very helpful to do business with.
  • DE
    Dramatic Elegance
    Sep 25, 2024
    5.0
    This post office is the best in the area, the clerk is very nice and helpful and keeps a nice selection of stamps!
  • BW
    Betty Wilhelm
    Mar 9, 2023
    1.0
    Never open on time
  • JM
    Jeff Matherne
    Mar 27, 2018
    3.0
    The Highland Springs USPS is a prime example of a small-town, local post office that probably hasn't seen an update in fifty years. Tasha, running the service counter was nice enough, however even walking into this location made me feel tired - I could only imagine what it would feel like to work there. For a small location, they do have plenty of Post Office boxes, and enough supplies to assist you in sending pretty much whatever you need. On that note, I came in with a prepaid Priority Mail certificate in order to return a phone to the manufacturer. I understand purchasing a padded envelope, reasonably priced I might add, but even Tasha cringed when she asked me if I had brought tape along with me to affix the label to the envelope... Nope, so I paid twice as much for a roll of "ReadyPost" tape simply because at the post office, they are not allowed to tape things for you. Maybe the USPS wouldn't be facing such budgetary challenges if it focused on service instead of alienating their own customers by nickel and diming them.
  • TP
    Tonette Pitchford
    Feb 19, 2018
    3.0
    Building needs updating but gets the job done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.