Brand Certified
DHL Express Service Point Henrico
3.3(250 reviews)
Certified by DHL Express Service Point Henrico • Mar 01, 2026
Business Details
2740 Charles City Road, Henrico, VA
23231, United States
Certified by DHL Express Service Point Henrico • Mar 01, 2026
(800) 225-5345
Certified by DHL Express Service Point Henrico • Mar 01, 2026
https://locations.us.express.dhl.com/va/henrico/2740-charles-city-road
Certified by DHL Express Service Point Henrico • Mar 01, 2026
About
Certified by DHL Express Service Point Henrico • Mar 01, 2026
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Henrico in Henrico offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
Location
Certified by DHL Express Service Point Henrico • Mar 01, 2026
DHL Express Service Point Henrico
2740 Charles City Road, Henrico, VA
23231, United States
Hours
Certified by DHL Express Service Point Henrico • Mar 01, 2026
Reviews
3.3
250 reviews
5 stars
133
4 stars
10
3 stars
7
2 stars
4
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly Juan and Dvette, who provided excellent service.
Delivery Issues
Numerous complaints were made regarding delivery failures, including packages marked as undeliverable and poor communication about package status.
Mixed Experiences
While some customers had positive experiences with staff and service, others reported significant frustrations with lost packages and lack of accountability.
Language Barrier
Several reviews mentioned difficulties due to language barriers, impacting communication with customer service.
Overall Satisfaction
The overall sentiment is mixed, with a notable divide between those who had positive interactions and those who faced serious delivery issues.
- MRMelissa RamosJan 20, 20265.0Lovely customer service! It was quick and easy.
- ADAndrea DunnDec 29, 20255.0Barbara and Devette were so very king and fantastic help. I had my 5-year-old niece with me and they were gentle and patient with me and her. They were genuinely caring and helpful. I couldn't ask for a better scenario. They even offered to help me better pack my shipment so that I could get it there cheaper since I had extra space in the box.
- LJLizz JoJODec 28, 20251.0They have an employee that is horrible. She works in Richmond location an delivers packages. I've been in tears and a dark place mentally becuz of her. Yet she is still allowed to keep her job. I have no proof of this and she threatens horrible things if anything is said to her boss. So shell never be fired.
- CMClara Belle ManfroiDec 18, 20255.0Excellent service, Juan is as extremely helpful and took great care of our packages!
- ALAnais LiraDec 9, 20255.0Excelente atención al público
Frequently Asked Questions About DHL Express Service Point Henrico
What services does DHL Express Service Point Henrico offer?
DHL Express Service Point Henrico provides international shipping, next day shipping, and delivery services for personal and business needs, including shipping luggage, passports, and packages of any size.
What are the operating hours of DHL Express Service Point Henrico?
The DHL Express Service Point Henrico is open Monday through Friday from 10:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does DHL Express Service Point Henrico offer delivery services?
Yes, they offer delivery services for shipments as part of their pickup and delivery services.
Where is DHL Express Service Point Henrico located?
It is located at 2740 Charles City Road, Building 11, Suite 300, Henrico, VA 23231, USA.
What payment methods are accepted at DHL Express Service Point Henrico?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa for payments.
Is there a mobile app available to use DHL Express services?
Yes, DHL offers mobile apps available for Android and iOS devices to manage shipping and delivery services.
Can I find nearby transportation or logistics services around DHL Express Service Point Henrico?
Yes, nearby you can find other DHL Express locations, moving and storage services like Moving Made Easy LLC, and freight and cargo services such as Snead And Son's Trucking.
Are there any fitness or recreational venues near DHL Express Service Point Henrico?
Nearby you can visit recreational centers such as Richmond Twisters gymnastics center, East End Boxing Club, Total BODY Nutrition gym, and RAW Affects fitness facility.
What community services or non-profits are close to DHL Express Service Point Henrico?
Close to DHL Express Service Point Henrico is Rise Against Hunger, a community service and non-profit organization focused on social services.
What should customers know about visiting DHL Express Service Point Henrico?
Customers should know the location is open weekdays from 10 AM to 6 PM, accepts multiple payment options, offers next-day international shipping, and is conveniently located near several logistics and community services.
Brand Certified Facts from DHL Express Service Point Henrico
This information is certified by DHL Express Service Point Henrico and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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