United States Postal Service

2.1
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 27 Monument Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Monument Pl, Heathsville, VA
22473, United States

Hours

Reviews

2.1
21 reviews
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1 star
15
  • LC
    Larry C Carter
    Apr 19, 2025
    5.0
    These young women work extremely hard to get our mail out, for those that want to criticize them, work in their shoes for awhile an see the difficulties in processing the US mail..
  • MM
    Marcia Meyer
    Apr 18, 2022
    5.0
    Very polite, kind, helpful and pleasant. No waiting!
  • LO
    Logan O'Bier
    Feb 5, 2022
    1.0
    UPDATE: 8/11/2025 The harassment continues with the lastest note. They want me to move my mailbox to the OPPOSITE side of the road "for my safety." They already made me move the box recently and this is ridiculous! Absolute harassment. The mailbox cannot be moved to the opposite side due to the constant incoming and outgoing farm equipment. I am responsible for my personal saftey. The post office is responsible for delivering the mail. Past Review: Horrible service, Illogical behavior, and all around rudeness. I was called by the postmaster in regards to a package and was then threatened by the fact they have caller i.d. To this day, I have not an inkling as to what the intent of that threat was. Bizarre.
  • AP
    Angel Pooler-Drummond
    Jun 18, 2021
    1.0
    The laziest bunch of individuals!!! They do everything in their power to NOT have to do their job!!!
  • CK
    Cosmic Kidder
    Mar 5, 2020
    1.0
    I spend time at a place in the area without a mailing address, and twice in the past couple of months, I needed something delivered. I went to the post office to make sure that I would correctly address the incoming packages. I wrote my name, then General Delivery, then the city, state, and zip, just as instructed to do. I was told they hold general deliveries for 30 days before they get returned. BOTH times that I had a package delivered, some post office employee decided to return the packages within 48 hours of receipt. The first time, I went in and there was no apology, no taking responsibility for making a mistake, nothing. The second time I got an email alerting me of the return and I decided it was pointless to go in, so here I am expressing my displeasure. It would appear this post office either has some seriously under-trained employees, or just has employees that don't care. Either way, I'll never use this place again. For the record, I've received packages as General Delivery many times in my life, all around the country, and I have never run into an issue before this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.