United States Postal Service

2.4
121 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3811 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3811 S Main St, Harrisonburg, VA
22801, United States

Hours

Reviews

2.4
121 reviews
5 stars
36
4 stars
5
3 stars
2
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and unhelpful responses to inquiries.

Delivery Issues

Frequent complaints about packages being delivered to the wrong address, late deliveries, and lost mail.

Facility Condition

Customers noted the exterior appearance of the building as unkempt, with suggestions for maintenance improvements.

Staff Performance

Mixed reviews on staff performance; while some praised individual employees for their helpfulness, many others criticized the overall attitude and efficiency of the staff.
  • RR
    Roberto
    2 days ago
    1.0
    People still mail things??? That is so 1800's....
  • JR
    John Rogers
    Dec 13, 2025
    1.0
    The week before Christmas and there is a line of customers almost out the front door but they only have one window open for service. I did not stay but it would have taken almost an hour to get to the desk
  • HC
    Houston Coker
    Aug 25, 2025
    2.0
    Priority packages an envelopes are constantly left on top of my apartment complex mailboxes for anyone to grab. We have called numerous times about this and it is still being done. Made it to where we had to start sending packages to a different address
  • PV
    Puff Vandevander
    Aug 5, 2025
    2.0
    Your exterior looks like vacant building
  • ML
    Mike Litters
    Jul 17, 2025
    3.0
    Let me start by saying I hate leaving bad reviews. But I have a huge complaint about this particular establishment- the parking lines in the parking lot, and the overall general appearance. It's a big building with an overall decent design. Maybe the pillars in the front entrance should be pressure washed and the windows accompanying said pillars cleaned or replaced. This establishment cost way too much money to let it appear anything other than at least decent. I think with some pressure washing of the building and sidewalks, killing of the weeds in the parking lot and sidewalks, and NEW PARKING LINES that this would be a building I'd be proud to say my tax dollars paid for.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.