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United States Postal Service

2.4
(121 reviews)

Business Details

3811 S Main St, Harrisonburg, VA
22801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3811 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3811 S Main St, Harrisonburg, VA
22801, United States

Hours

Reviews

2.4
121 reviews
5 stars
36
4 stars
5
3 stars
2
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and unhelpful responses to inquiries.

Delivery Issues

Frequent complaints about packages being delivered to the wrong address, late deliveries, and lost mail.

Staff Friendliness

Some reviews highlighted friendly and helpful staff members, but these were overshadowed by negative experiences.

Facility Condition

Customers noted the poor appearance of the building and surrounding areas, suggesting a need for maintenance.

Customer Support

Numerous reviews mentioned difficulties in reaching customer support, with many calls going unanswered.
  • RR
    Roberto
    Jan 10, 2026
    1.0
    People still mail things??? That is so 1800's....
  • JR
    John Rogers
    Dec 13, 2025
    1.0
    The week before Christmas and there is a line of customers almost out the front door but they only have one window open for service. I did not stay but it would have taken almost an hour to get to the desk
  • ER
    Eric Rowe
    Aug 4, 2021
    1.0
    Rejecting packages I've been doing for 10 years... If it wasn't suitable to ship why have you been letting me do it for years... Reckon I'ma have to set up with ups and FedEx.
  • DV
    Dirk VanZomeren
    Dec 29, 2020
    1.0
    Apparently the drivers think my grass is a road, and my detached garage is the easiest place to drop packages, hope they go out of business soon.
  • KH
    Katie Howdyshell
    Nov 18, 2017
    2.0
    Make sure you bring your own tape or have fun paying $3.50 for a roll

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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