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Brand Certified

United States Postal Service

2.4
(132 reviews)

Business Details

1062 W Mercury Blvd, Hampton, VA
23666, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1062 W Mercury Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1062 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

2.4
132 reviews
5 stars
30
4 stars
19
3 stars
5
2 stars
3
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Long Wait Times

Frequent complaints about long lines and insufficient staffing, with only one employee available during peak hours.

Inaccurate Hours

Customers expressed frustration over incorrect posted hours, particularly for Saturday operations, leading to wasted trips.

Mixed Experiences

While some customers praised the efficiency and friendliness of certain staff members, others had consistently negative interactions.
  • NC
    Nancy C
    Jan 16, 2026
    1.0
    Horrible, line is 10+ deep, one postal worker, and some guy is filling out his shipping g at the counter. Shouldn't he have done this while waiting in line or the postal worker should have asked him to step aside to do his paperwork.
  • BC
    Bradley Carrington
    Dec 23, 2025
    1.0
    Why is the post office so useless?
  • CL
    Caitlynn Lantz
    Dec 21, 2025
    1.0
    Dropped off my Christmas cards in the box right upfront and no one still hasn’t gotten a single Christmas card from us and Christmas is in 4 days .. we put the cards in the box December 7th!!!!
  • WD
    William Davis
    Dec 9, 2025
    5.0
    There have been numerous complaints about the postal service at large in Hampton. However, this is one office where I have received prompt, courteous, professional service
  • RR
    Rose
    Nov 28, 2025
    1.0
    My packages never tracked from the pre-paid shipping drop-off bin area, one in October and one today. Guess I'll have to go back to standing in line for a receipt. Missing packages? Call 1800 ask usps for an investigation, and/or OIG. I can't be the only one having packages disappear.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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