Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1062 W Mercury Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
127 reviews
5 stars
29
4 stars
19
3 stars
5
2 stars
3
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Long Wait Times
Frequent complaints about long lines and insufficient staffing, with only one employee available during peak hours.
Inaccurate Hours
Customers expressed frustration over incorrect business hours listed online, leading to wasted trips.
Lost Packages
Numerous reviews highlighted issues with lost or misdelivered packages, causing significant customer dissatisfaction.
Mixed Experiences
While some customers praised the efficiency and friendliness of certain staff members, others reported consistently poor service.
- MWMakayla WilliamsNov 4, 20251.0Super long line with only 1 employee. Horrible Experience, they are very slow. Go to other locations they’re much better. I hate this location.
- JHJason HausknechtAug 27, 20251.0“I paid extra for USPS Priority Mail expecting fast delivery, but my package was late and it ended up costing me money. Tracking wasn’t accurate and customer service didn’t help, couldn'teven talk to a human. Very disappointing experience for such an expensive package.
- GPGareth PieterseAug 2, 20251.0Closed at 12, without changing their Google times which said 14:30.
- TWtheodore wilsonJul 26, 20251.0When I called customer service and checked online they said the services for Saturday is 1230-2. The disappointment I felt when I shown up to see there hours have changed to 10-12. So not only did the USPS service plus an hold on my package because the forgot to deliver it. Now I have to wait till Monday to pick up my package now
- ERErika ramirezJul 11, 20251.0Ladies and Gentlemen beware of this lady! She is extremely rude to customers and has a nasty way of talking to people. I’ve had issues with her before and today again. She refused to help me. I don’t understand why they have people like this working in places where you need a lot of patience. She was also yelling at an older lady who had a language barrier. EXTREMELY UNPROFESSIONAL!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1062 W Mercury Blvd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo with a prior appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
Monday through Friday from 9:30 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Can I reserve a PO Box online at this location?
Yes, you can search for available PO Boxes and reserve one securely online, then complete the setup in person at this location.
Is there 24/7 access to PO Boxes after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary; please check with this Post Office specifically.
Are there any nearby restaurants where I can grab a meal before or after visiting the Post Office?
Yes, nearby options include Chili's Grill & Bar, Red Lobster, Rally's at 1064 W. Mercury Blvd, SNOWFOX, and It's Just Wings.
What nearby facilities can I visit for fitness or wellness after my Post Office visit?
You can visit Planet Fitness gym or Ivy Rehab for Kids for physical therapy and health services, both located nearby.
Are there any nearby stores where I can shop for home goods or crafts?
Yes, nearby stores include At Home, JOANN Fabric and Craft Stores, and Barefeet of Virginia shoe store for various shopping needs.
How can nearby services like Coinme or Western Union complement my visit to the Post Office?
Coinme offers ATM and currency exchange services, and Western Union provides money transfer services, adding convenience for your financial needs near the Post Office.