Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 809 Aberdeen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers consistently reported poor service, including long wait times, unprofessional behavior, and lack of communication from staff.
Delivery Issues
Numerous complaints about mail not being delivered, misdelivered packages, and delays in receiving mail were noted.
Staff Attitude
Many reviews highlighted rude and unhelpful attitudes from employees, contributing to a negative customer experience.
Management Concerns
Customers expressed frustration over the lack of effective management and accountability at this location.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members, indicating that service can vary.
LS
Leslie Stay
3 days ago
5.0
I do not go very often. And when I go and do business they have always been very nice, friendly and very polite 😁 Have to say this to everyone the postal workers are doing they can to serve others. The problem is you probably. Use your brain 🧠 and find another Postal Office and see if they will do it your way. Stop Complaining! Be Grateful there is a Post Office 🙏✌️
BP
Bryan Perez
6 days ago
1.0
One star doesn’t reflect how bad this station is. Manager didn’t have the common courtesy to speak/handle my issue. Many throughout my apartment community are dissatisfied with the careless mishandling of delivered packages. Government needs to shut this station down…said what I said.
RC
Rebecca Callis
Jan 2, 2026
1.0
They said my package was delivered on 1/2/26 and it was not. This was a very important package. The person delivering mail to Peninsula Grove Apt just delivers mail and places the packages where every they want to. On our community wall there are so many packages that are missing. Do better.
FT
Fred T
Dec 16, 2025
1.0
Slow slow slow service. I asked to speak with a Manager because of a medical note I turned in so my mail can get delivered. Its going on 2 weeks and my mail still isnt being delivered NOR did they respond. So, im back up here waiting still waiting for the manager to tell me if my letter was approved or denied. Its going on 25 minutes of waiting with the response "the manager is really busy". I ask can I just pick up my mail now instead of waiting for an unknown amount of time. I was told no, since it's escalated with the manager, "im going to let the manager handle it". Im like I just need to get my mail because it's unfair to have a customer waiting this long with no update, no service to receive my mail. Im waiting for black lady with long braids and I was assisted by lady with curly hair that doesn't go passed the shoulder.
BJ
Brian Jace
Dec 3, 2025
1.0
Service is horrible. Don’t bother making an appointment, they don’t stick to the timeline anyway. Passport office is empty. Should’ve went back there and started filing my own passport renewal paperwork. No manager on site? Please fix that, it’s not hard to get organized. Workers try best they can but can’t seem to get it right unfortunately. Skill issue, user error. Do not go here, go to the one closer to PTC instead. Just trying to help out. If you need a functional manager, please seek help!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 809 Aberdeen Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. Please complete and print your passport application form before you apply, and make an appointment for photo services using the online scheduler.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment using the online scheduler; however, limited walk-in hours are available at select locations.
How much does a passport photo cost at the USPS location?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this United States Postal Service online?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you will receive instructions to complete your setup in person at the Post Office.
What are the access hours for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the local Post Office for specific lobby hours and weekend accessibility.
Are there other United States Postal Service locations near 809 Aberdeen Rd?
Yes, nearby you can find other United States Postal Service locations and US Post Office facilities for additional postal services if needed.
What dining options are available near the United States Postal Service at 809 Aberdeen Rd?
Nearby dining options include Little Thai Kitchen for Asian cuisine, Bojangle's for fast food chicken, Vito's Pizza & Italian Restaurant, and Super Eagle Buffet for Chinese cuisine.
Where can I access automotive services near this Post Office?
Close to the Post Office, you can find Tint Heaven for automotive repair, U-Haul Neighborhood Dealer for truck rentals, and Sunoco Gas Station for fuel and convenience needs.
Are there any convenience stores or discount stores near the United States Postal Service location?
Yes, nearby stores include Dollar Tree and Family Dollar, which offer a variety of discount goods and everyday essentials.