The UPS Store

4.0
212 reviews

Business Details

1706 Todds Lane, Hampton, VA
23666, United States
(757) 224-0969
https://locations.theupsstore.com/va/hampton/1706-todds-lane

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6895 in Hampton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Todd Center Shopping Center.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
1706 Todds Lane, Hampton, VA
23666, United States

Hours

Reviews

4.0
212 reviews
5 stars
148
4 stars
10
3 stars
7
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude and unprofessional.

Staff Efficiency

Despite being frequently busy, many customers noted that the staff generally work efficiently to manage long lines and provide quick service.

Store Hours

Customers expressed frustration over inconsistent store hours, particularly regarding early closures on weekends.

Overall Experience

While many customers reported positive experiences with friendly and helpful staff, there were notable complaints about specific employees and management behavior.
  • TH
    Tom Hite
    2 days ago
    5.0
    The staff there are very nice and work hard to get folks in and out. They communicate well so you understand your options to seek counter help or the self service station.
  • NW
    Nancy Williams
    Feb 3, 2026
    5.0
    7 Sista recycle Jewelry is one of the businesses here and always uses UPS services.!
  • TH
    Tiarra Henderson
    Jan 31, 2026
    1.0
    I'm not sure if she was having a bad day or what, but one of the associates were very rude. I never use UPS and I did today because USPS was closed. The associate kept cutting me off, kept walking away from me, and had such an awful attitude. It was a woman with a few neck tattoos and glasses. I'm unsure how she got the job, but her customer service skills are atrocious
  • IM
    IM M
    Jan 28, 2026
    1.0
    The employees are very irritated if they have to use words to give information or even speak to any and all customers. Unfortunately, I have put up with this place for far to long. Very excited to never ever return. Amazon purchases arr not worth spending 3 seconds in this hell hole.
  • RC
    Richard Corner
    Jan 19, 2026
    5.0
    This location is well-staffed and more importantly, well-run. Staff is helpful and works to move customers through rapidly. There is often a long line out the door. But the self-serve line has reduced my wait time for most transactions. I have been to other UPS locations, and none run as smoothly or efficiently as the Todd's Lane location.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6895 in Hampton offer?

The UPS Store #6895 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #6895 located?

It is located at 1706 Todds Lane, Hampton, VA 23666, in the Todd Center Shopping Center.

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