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The UPS Store

4.0
(218 reviews)

Business Details

1706 Todds Lane, Hampton, VA
23666, United States
(757) 224-0969
https://locations.theupsstore.com/va/hampton/1706-todds-lane

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6895 in Hampton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Todd Center Shopping Center.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
1706 Todds Lane, Hampton, VA
23666, United States

Hours

Reviews

4.0
218 reviews
5 stars
150
4 stars
11
3 stars
7
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although long lines are a common issue.

Store Management

Concerns were raised about the management style of certain staff members, particularly regarding their treatment of customers and employees.

Store Hours

Customers frequently reported issues with inconsistent store hours, particularly early closures on weekends.

Staff Performance

While some employees received high praise for their helpfulness, others were criticized for poor attitudes and lack of professionalism.
  • KE
    Kara Eanes
    1 day ago
    4.0
    Friendly helpful staff usually in and out in 15 mins or less
  • FG
    Fancee Gal
    Feb 16, 2026
    5.0
    I’ve visited this store several times and have typically preferred the Yorktown location due to the level of service compared to Hampton. However, because I live closer to Hampton and had a shipping deadline to meet, I stopped by this location today. Although I didn’t have all the necessary materials needed for my shipment, Connie provided exceptional service. She was patient, professional, and incredibly helpful. I was so impressed that I wrote this review before even leaving the parking lot.
  • NS
    neda s
    Feb 15, 2026
    1.0
    By far the worst customer service at any UPS location I've been to on more than one occasion
  • TH
    Tom Hite
    Feb 12, 2026
    5.0
    The staff there are very nice and work hard to get folks in and out. They communicate well so you understand your options to seek counter help or the self service station.
  • TH
    Tiarra Henderson
    Jan 31, 2026
    1.0
    I'm not sure if she was having a bad day or what, but one of the associates were very rude. I never use UPS and I did today because USPS was closed. The associate kept cutting me off, kept walking away from me, and had such an awful attitude. It was a woman with a few neck tattoos and glasses. I'm unsure how she got the job, but her customer service skills are atrocious

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6895 in Hampton offer?

The UPS Store #6895 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #6895 located?

It is located at 1706 Todds Lane, Hampton, VA 23666, in the Todd Center Shopping Center.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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