United States Postal Service

2.0
27 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 123 Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 Walnut St, Grundy, VA
24614, United States

Hours

Reviews

2.0
27 reviews
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  • JL
    Johnny Lane
    Apr 5, 2025
    1.0
    I never had any problems with USPS in Grundy until yesterday. Two packages were supposed to arrive that day. I know this because both said they en route to my apartment. I then get the notification that one of the packages were delivered by the carrier and picked up by an individual at 11:22 am on 4/11/2025. I check my porch and there’s nothing. I call USPS customer service and the agent tells me that the first package was sent to entirely different address than what was on the package. I found out two hours later that the second package was also delivered by the carrier and picked up by an individual at 2:37 pm on 4/11/2025. Still nothing on my porch. I call USPS customer service again, and not only does this agent confirm that the first package was supposedly at another address but that also the second package was also at an entirely different location. Either the mail person is stealing these packages or they’re “losing” them so that they can go home sooner. Apparently, I’m not the only in the reviews who is having this problem. This needs to be fixed ASAP.
  • DH
    Daisy Hanks
    Dec 31, 2021
    1.0
    They have "delivered" 4 packages to me over the past year that were either delivered to the wrong house, or just were never found.
  • JB
    Jody Bostic
    Nov 20, 2021
    1.0
    When the door says the close at 12 and you are there at 11:50 and they have already locked the door 😡
  • BR
    Brittany Rice
    Mar 23, 2020
    1.0
    Laziest delivery workers. If you have something that needs to be signed for, never count on it actually being delivered. Guarentee you'll get a notification saying Delivery Attempted - must come to office to pick up. and they never even get out of their vehicles. Absolute joke.
  • NM
    Nicholas Moorman
    Aug 18, 2014
    1.0
    Most ignorant and uncaring staff I have ever dealt with at a government level. When I graduated law school and got out of this town I was so happy simply because I never had to interact with the slow staff at this office. The manager called me a liar and refused to give me my mail until I made him pull the registration info and point out my own signature on MY OWN box. An employee lied to me saying it took two weeks to get a new postal key made, when they had extras available at the very moment in the back. Awful customer relations.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.