Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4990 Sadler Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
173 reviews
5 stars
45
4 stars
9
3 stars
4
2 stars
13
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees' attitudes and lack of professionalism.
Mail Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers expressing frustration over mail not being delivered as promised.
Long Wait Times
Customers consistently noted long lines and slow service, indicating a need for more staff to handle the volume.
Mixed Employee Experiences
While some employees received praise for their helpfulness, others were criticized for their poor service and lack of engagement with customers.
- JCJeanene CrowleyDec 24, 20251.0Sometimes people are friendly but rarely. Very unpleasant place to be. The facility itself has gone way downhill.
- OOoilybitterDec 2, 20251.0Do not recommend shipping anything here. It’s been 3 business days and my package hasn’t moved at all. Which has not been my experience at other local post offices. So incompetent, when you call, they’ll either not answer, or answer just to immediately hang up.
- SMshahid muhammadNov 25, 20251.0Very bad service.very disappointed.
- MRMateo RecaldeOct 14, 20255.0This post office has the best clerks ever. Shannon and Chris are literally the best. They never give me a problem, are always welcoming, and always help resolve issues. Other post office clerks don’t even want to work but these two never have a bad attitude and it shows in their job. I really appreciate them.
- DODiana O'ConnorOct 2, 20255.0Today I went into the post office at Sadler place in Glen Allen VA to mail some packages. The clerk that was helping me (I didn’t get her name but my receipt says clerk 07 on my receipt) was prompt in helping me, kind and courteous. There was someone in front of me who was very unhappy about something (not her fault) and she handled him with SUCH grace and answered all of his questions with so much grace. You’re awesome!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4990 Sadler Pl?
You can send mail and packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo.
Do I need an appointment for passport services?
Most passport services require appointments scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for the USPS at 4990 Sadler Pl?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 2:30 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online by searching availability or apply in person with two valid IDs and a completed application.
Is it possible to access PO Boxes after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for exact times.
Which nearby dining option can I visit before or after my trip to the Post Office?
You might enjoy a meal or coffee at Market Cafe, an Indian restaurant and cafe near the Post Office.
If I need pet services near the Post Office, where can I go?
4strong Paws is a nearby veterinarian, and Aussie Pet Mobile of Central Virginia offers pet grooming and professional pet services close to the Post Office.
Are there any nearby transportation or rental options close to the Post Office?
Yes, U-Haul Neighborhood Dealer is nearby for truck rentals and moving needs, convenient if you're shipping items or moving.