Brand Certified
United States Postal Service
2.3(179 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4990 Sadler Pl, Glen Allen, VA
23060, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4990 Sadler Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
179 reviews
5 stars
45
4 stars
9
3 stars
4
2 stars
13
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees' attitudes and lack of professionalism.
Mail Delivery Issues
Frequent complaints about missing, delayed, or misdelivered mail, with customers expressing frustration over the reliability of the service.
Long Wait Times
Customers consistently mentioned long lines and slow service, indicating a need for better staffing and efficiency.
Mixed Employee Experiences
While some employees received praise for their helpfulness, many others were criticized for their lack of engagement and poor service.
- NANathan AndersonFeb 20, 20261.0Waited 30 minutes in line behind only 3 people because only one employee present, ridiculous. A large post office such as this should be properly staffed.
- SBStephen BurtonFeb 10, 20261.0They have not delivered mail to my residence in over two weeks and this not acceptable at all. You can’t get a straight answer at the local office ever.
- PMPeggy ManleyFeb 7, 20261.0Since the big ice and snow storm we have not had mail for 12 days. We went once to pist office and were able to pick up 4 pieces of mail. Then another person from our neighborhood goes and is told the mail is in the truck and the driver has the flu. Clerk said they had no one to get mail out of truck. There is no reason for this latest excuse. On a normal week he skips our cul de sac at least 1 day, sometimes 2. The postal service is horrid from this post office.
- APA PFeb 5, 20261.0The workers are nice there, but I have missing mail (a check) or not receiving mail except one piece in two weeks. I have received important mail for another person. It's very, very slow. I know the workers are overwhelmed. I've been there 16 to 17 times and no mail in my post office box except one piece that wasnt mine. Update: Going on a solid three weeks, no mail in my post office box. It's a disaster at this post office! Where is my mail???
- CSCorey ShimmelJan 23, 20261.0The driver on Woodman Road should be fired. This person is lazy, incompetent, and clearly not capable of doing the job. Mail is constantly shoved into the mailbox with zero care, as if basic motor skills or common sense are optional. Packages are then left by the road not delivered, not secured, just left out by the side of the road Leaving packages out by the road in a packed neighborhood is not a mistake it’s completely lazy and dumb. It shows a complete lack of intelligence, effort, and responsibility. Anyone with half a brain understands that this invites theft and damage. The fact that it keeps happening proves this driver either does not care or is too incompetent to learn. This is not customer service. This is negligence. If someone is this lazy and bad at the most basic requirements of their job, they should not have that job. This issue needs to be addressed immediately, and that starts with removing this driver from the route. Customers should not be forced to tolerate someone who is clearly unfit for the position.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4990 Sadler Pl?
You can send mail and packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo.
Do I need an appointment for passport services?
Most passport services require appointments scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for the USPS at 4990 Sadler Pl?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 2:30 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online by searching availability or apply in person with two valid IDs and a completed application.
Is it possible to access PO Boxes after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for exact times.
Which nearby dining option can I visit before or after my trip to the Post Office?
You might enjoy a meal or coffee at Market Cafe, an Indian restaurant and cafe near the Post Office.
If I need pet services near the Post Office, where can I go?
4strong Paws is a nearby veterinarian, and Aussie Pet Mobile of Central Virginia offers pet grooming and professional pet services close to the Post Office.
Are there any nearby transportation or rental options close to the Post Office?
Yes, U-Haul Neighborhood Dealer is nearby for truck rentals and moving needs, convenient if you're shipping items or moving.
Brand Certified Facts from United States Postal Service
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