Brand Certified
The UPS Store
4.5(728 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
10307 West Broad Street, Glen Allen, VA
23060, United States
Certified by The UPS Store • Mar 01, 2026
(804) 968-5900
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/glen-allen/10307-west-broad-street
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4820 in Glen Allen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Summit On West Broad, Just East Of Cox Rd Beside Panera Bread.
Details
- DeliveryNot available
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.5
728 reviews
5 stars
629
4 stars
19
3 stars1
2 stars7
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Paul and Andrew, for their friendly, helpful, and efficient service.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out swiftly.
Staff Professionalism
The professionalism and positive attitude of the employees, especially Paul, were frequently mentioned as key factors in customer satisfaction.
Mixed Experience
While most feedback was positive, there were a few complaints regarding mismanagement and issues with specific services like notary and passport photos.
- SBSaundra Burless-Wilson5 days ago5.0This location was very quick. Paul assisted my niece and In what we needed for the day and was able to multitask multiple other guests during the time I was there. Give him a raise, he’s amazing!
- DWDiane “Lady Di” Winston5 days ago5.0Paul was exceptionally amazing! He was efficient and had great customer service. Id definitely come back to this location just because of his service. Thank you Paul!
- MWMs WFeb 16, 20265.0Bren gets me in and out within 3 minutes I kid you not! Always with a smile and immediate greeting when entering
- LJLarissa JohnstonFeb 15, 20265.0Paul and the employees in this store are so friendly and helpful! Kind and quick service across the board!
- SLshadelle lewissFeb 11, 20265.0Paul was very helpful and kind during my visit. He assisted me by carrying my mirror into the building, in addition to getting me squared away with two other returns as well. The process was fairly quick, and again, he was kind during the entire time.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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