Brand Certified
United States Postal Service
2.6(15 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
380 Jones St, Gate City, VA
24251, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 380 Jones St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
15 reviews
5 stars
6
4 stars0
3 stars0
2 stars0
1 star
9
- ACApril ClarkMar 25, 20251.0My packages were not delivered and they are treating me like I stole my own packages. I guess I'm sol. That's basically what they said. I'm so upset.
- AFAdete ForevermoreJan 30, 20251.0The customer service here is awful. Be ready to stand in line forever and hear about other’s personal lives as you wait to send out mail with no regard for other people waiting in line.I waited in line for 45 minutes one day only to get to up to the counter and the woman working asked me to step back because she had not seen her sister as she talked to her about more personal things I stood and waited ,this is beyond rude and ignorant .They are incompetent when it comes to forwarding mail , they almost seem to get pleasure of making you as miserable as they are . They don’t even deserve the one star.
- IMIdiots and MistakesJul 22, 20245.0There's a really cute 6'4 or 6'5 male carrier who typically works as a sub in . I really wish he would get a full time position because he is wonderful to me and my children. I have never had a single complaint to issue with him, because he has even gone as far to help me put together a package on my front porch . His name started with a D . I have left multiple in person compliments at his work place hoping to someday meet this man , not as an employee but as a friend.
- ENEvan NelsonDec 1, 20201.0Along with one of the other reviews, I wish I could give negative stars. Absolutely horrible service. There are two people in particular that are the worst employees there and need to be fired. One of them was extremely rude just because I needed to ship 3 packages. Also refused to wear a mask during a huge surge of Covid-19. Another one just started saying every curse word in the book with children around! That’s entirely not appropriate.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 380 Jones St, Gate City?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and provides passport photo services by appointment.
Is an appointment required to use passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available.
What are the operating hours for the United States Postal Service at 380 Jones St?
Monday through Friday the Post Office is open 9:00 AM to 1:00 PM and 2:00 PM to 4:30 PM; Saturdays from 9:00 AM to 11:00 AM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete your setup in person at this location with valid ID.
Are passport photos available at this Post Office, and what is the cost?
Yes, passport photos are available by appointment, with the current fee being $15.
Can I access my PO Box after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary; please check with this Post Office for exact access times.
What nearby government offices can I visit in Gate City while at the Post Office?
Nearby you can find the Scott County Voter Registrar and the Virginia DMV Gate City Customer Service Center, useful for voter registration and DMV services.
Are there any nearby dining options to visit before or after stopping at the Post Office?
Yes, nearby restaurants include The Ice Box, Backdraft BBQ, Long John Silver's, and Campus Drive-In, offering a variety of meals and snacks.
What local attractions near 380 Jones St can I explore along with my Post Office visit?
You can visit Legion Field for sports events or the Scott County Community Garden for outdoor activities nearby the Post Office.
Brand Certified Facts from United States Postal Service
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