United States Postal Service

2.4
14 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 380 Jones St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
380 Jones St, Gate City, VA
24251, United States

Hours

Reviews

2.4
14 reviews
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  • AC
    April Clark
    Mar 25, 2025
    1.0
    My packages were not delivered and they are treating me like I stole my own packages. I guess I'm sol. That's basically what they said. I'm so upset.
  • AL
    asia light
    Aug 18, 2024
    1.0
    worst customer service ever!
  • SW
    shawn Williamson
    Sep 2, 2022
    1.0
    We have a very high turn around on mail carriers and they like to drop mail in the middle of my yard where anyone can get packages not to mention if I have to sign for one he won’t get out of vehicle he just puts a pink slip in the box now I pay to have my mail delivered to my house and on my porch or me or wife someone is always home not to mention 360 multiple camera video view I believe it’s not so much to ask for
  • EN
    Evan Nelson
    Dec 1, 2020
    1.0
    Along with one of the other reviews, I wish I could give negative stars. Absolutely horrible service. There are two people in particular that are the worst employees there and need to be fired. One of them was extremely rude just because I needed to ship 3 packages. Also refused to wear a mask during a huge surge of Covid-19. Another one just started saying every curse word in the book with children around! That’s entirely not appropriate.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.