Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5000 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Virginia Gateway Center Across From Target, Next To Starbucks.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
202 reviews
5 stars
119
4 stars
5
3 stars2
2 stars
8
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from staff.
Pricing Issues
Customers frequently expressed dissatisfaction with high prices for basic services, such as tape and printing, leading to perceptions of price gouging.
Staff Friendliness
While some reviews praised friendly and helpful staff, others highlighted a lack of basic courtesy and acknowledgment from employees.
Management Concerns
Several reviews mentioned a decline in service quality following a change in management, with calls for better training and oversight of staff.
Efficiency
Despite complaints, some customers noted that the store is efficient in processing packages, especially during busy times.
- RGRyan GrayNov 4, 20251.0$3.5 to print a label? And it took her 10 minutes to print the labels? But she had time to play around and text on her cell.
- CMCathy McMillanOct 28, 20255.0I had an issue with my package getting returned after being shipped and corporate was extremely unhelpful on the phone, but this specific location was very helpful and ensured my package would get shipped out correctly this time and arrive on time.
- DSDivina SheppardOct 27, 20251.0I’m really disappointed with the customer service at this UPS Store. The staff are very unprofessional they don’t greet you when you walk in or even acknowledge your presence. It feels like they don’t care about helping customers or providing good service. A simple “hello” or “how can I help you” goes a long way, but that’s clearly missing here. Definitely needs improvement.
- MMMartinOct 1, 20255.0Friendly employees and not too complicated parking, it is a very nice location, entrances on both sides of the building
- AAAdalberto AriasOct 1, 20255.0In my personal experience, all the employees are very kind people. I use this UPS local for all my mail necessities.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5000 in Gainesville offer?
The UPS Store #5000 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the regular business hours of The UPS Store #5000?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #5000 open on Sundays and holidays?
Yes, it is open on Sundays from 12:00 PM to 5:00 PM. The store closes on holidays like November 27, December 25, December 31, January 1, and January 19. It has regular hours on November 11 and 28.
Where is The UPS Store #5000 located?
The UPS Store is located at 7371 Atlas Walk Way, Gainesville, VA 20155, in the Virginia Gateway Center across from Target and next to Starbucks.
What payment options are accepted at The UPS Store #5000?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5000 offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
How can I contact The UPS Store #5000 in Gainesville?
You can contact them by phone at +1 571-261-4980 or via email at store5000@theupsstore.com.
What nearby places can I visit when I come to The UPS Store #5000?
Nearby places include Target and Starbucks for shopping and coffee, and MyEyeDr. for eyewear services. Cascade Services - Power Washing & Carpet Cleaning is also nearby for home cleaning needs.
Are there any local dining options near The UPS Store #5000?
Yes, Blue Crabs Fish is a fast food restaurant near The UPS Store, offering convenient dining options.
Can I find event planning or catering services near The UPS Store #5000?
Yes, Extravagant Affairs Catering Rentals and Decor is nearby, providing catering and wedding planning services.