The UPS Store

3.3
78 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7189 in Front Royal offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Royal Plaza Shopping Center.

Location

The UPS Store
424-A South Street, Front Royal, VA
22630, United States

Hours

Reviews

3.3
78 reviews
5 stars
42
4 stars
1
3 stars
3
2 stars
3
1 star
29
  • BC
    Betty Olivia Clark
    Nov 13, 2025
    5.0
    I’ve had business to conduct in this store on several occasions, and I’ve been treated to friendly, helpful service each time. I have only praise for this UPS.
  • JT
    Jen Thede
    Nov 5, 2025
    1.0
    This store advertises passport photo services, but my experience was very disappointing. The first photo they took was rejected by the State Department because my head was the wrong size. When I returned to have it redone, the staff wanted to charge me again—even though their mistake caused the delay in my passport renewal. After I insisted several times that I should not have to pay for a redo, the employee finally called her manager. The second photo she handed me was also incorrect—it was cropped so tightly that my shoulders were completely cut out. When I pointed that out, she seemed annoyed. Eventually, she placed the corrected photo on the counter and said, “There you go!” before walking away. Customer service means everything, and unfortunately, the service I received here was unprofessional and frustrating.
  • EF
    Eresha Folio
    Nov 1, 2025
    1.0
    The young female service worker with blond hair is just rude, unprofessional, and not pleasant. I have had two encounters with her, both negative. Her supervisor really needs to talk to her about her attitude toward customers and flirting with her coworkers.
  • MP
    Mark Peterson
    Sep 9, 2025
    5.0
    I’ve since moved near this store and had a pleasant experience with various services provided between returns, printing wedding invitations, copying documents, and getting my passport photo. No wait to moderate wait but always reasonable. Seems to me this store is well run, professional and attentive to customers. I used to operate a location, and this gets an A+ in my opinion
  • AB
    Amy Barnes
    Aug 18, 2025
    2.0
    Why is mail and package delivery such a problem lately? Well here’s one reason. Instead of taking it to my residence, my package was left exposed on a very busy street corner next to my mailbox.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Front Royal offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.