Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16 Lichfield Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
16 Lichfield Blvd, Fredericksburg, VA
22406, United States
Hours
Reviews
2.1
204 reviews
5 stars
47
4 stars
9
3 stars3
2 stars
6
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Ivana and Angela received high praise for their helpfulness and professionalism, others were reported as rude and unhelpful.
Delivery Issues
Numerous complaints about mail and package delivery problems, including misdeliveries, missing mail, and delays.
Staff Attitude
Several reviews highlighted a lack of professionalism and courtesy from certain staff members, leading to negative customer experiences.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences, particularly with specific employees who provided excellent service.
- JGJohn GordonDec 20, 20255.0Service was excellent. They were friendly and knowledgeable.
- EQEdward QuinnDec 11, 20255.0I recently had to get prints done for employment purposes. I had been to this location a week before, but, due to not having a Real ID license, I was unable to complete the task successfully, during my first visit. Fastforward, I go back the following week, with paperwork showing I had completed the task required, I just did not a have a physical copy of the ID. I was a bit concerned about this, so I called ahead and spoke with a lady that I had no idea I would be seeing the day of my appointment. She ensured be it would be enough. So, due to the location and where I was coming from, I was hoping it was good enough. And to my delight, it was. Ivanna had not steered me wrong and thanks to her, I was able to knockout the task successfully, and ensure that my employment opportunity was going to be successful as well! It was a seamless process. I did need assistance beginning the proceeds of doing my prints, but once we knocked out 2 finger tips, I was darn near a pro and we were rolling. It was an overall great experience, Ivanna was courteous, respectful, and patient while assisting and coaching me through the process. The reason behind me taking the time to write this, isn't to just point out Ivanna and her awesomeness, it is for everyone that has been there during both my trips. They're sociable and welcoming and do their best to be helpful. I'm unsure why the reviews look the way they do for this location, I can only awesome it was due to old staffing. And if that's the case, I feel those old reviews need to be reviewed and new ones need to be provided. I feel we as people expect all experiences to be perfect the moment you set your foot into an establishment, which is an unreal expectation, because as people, we can have one off days, where we feel we're giving our best but, maybe we are not quite there. Needles to say, I feel this location is not as bad as the stars 🌟 show. And if you did have a bad experience at one point of time, and things have improved, go back, and give credit where credit is due. The point of review should not be to just express grievances, but to commend and offer constructive criticism showing real measurable goals for obtainable expectations. And that's all I was trying to do today. To express that this location was great, during both my visits. So, am I saying this is a 5 star 🌟 location ALL the time? No, I am saying, during both of my visits, as far as I can tell, it's a post office I would go out of my way of to get to, more often than not, due to the experiences I had. And trust, if I ever had a visit with a bad occurrence, I'll be sure to voice it, but I'm a manner that allows for improvement, because, I might have caught someone in that one off day.
- MSMarcia SmithDec 3, 20255.0I’ve had pleasant encounters here and the lady that helped me last week was very nice!
- ARAndrew RodriguezNov 26, 20251.0Terrible customer service. I've never been to a post office before we're the staff treats you poorly and makes you do their job. Go to another post office.
- KDKate Petersen DVMOct 24, 20255.0They were very courteous and helped fold my box while I had my hands full. Really appreciated the help!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 16 Lichfield Blvd?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need to make an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary so check locally.
Are there nearby places where I can get vehicle services while visiting the Post Office?
Yes, nearby you can find Mr. Tire Auto Service Centers for tire and automotive repairs, and GO Car Wash for car washing and detailing services.
If I need landscaping services after my visit, where can I go near this Post Office?
Nearby landscaping providers include Fredericksburg Landscaping, U.S. Lawns, and Tree Service Fredericksburg, which offer gardening and tree services.
Are there dining options close to the Post Office for a meal or coffee?
Yes, J's Pizza & Sub Cafe offers dining and cafe services nearby, and Wawa provides convenience store items and coffee.
Where can I find financial services or ATMs near the Post Office?
Nearby options include The Exchange Network, PNC ATM, and LibertyX Bitcoin ATM for cash withdrawals and currency exchange.