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Visit your local Post Office™ at 16 Lichfield Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees like Ivana and Angela received high praise for their helpfulness, others were reported as rude and unprofessional.
Delivery Issues
Numerous complaints about delayed, misdelivered, or missing packages, with customers expressing frustration over unreliable service.
Staff Attitude
Several reviews highlighted a lack of courtesy and professionalism among certain staff members, leading to negative customer experiences.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions and efficient service, particularly with specific employees.
Management Concerns
There are concerns regarding management and training, with calls for better oversight and customer service training for staff.
KD
Kate Petersen DVM
Oct 24, 2025
5.0
They were very courteous and helped fold my box while I had my hands full. Really appreciated the help!
RR
Ronin
Aug 16, 2025
5.0
From reading some other reviews your mileage may vary depending on who is working. It seems like some people are rude at the front desk, but this was not my personal experience. I went to get my passport last week and everyone was kind and helpful throughout the process.
Specific shoutout to Ivana. She is crazy fast with checking your passport application and super helpful if you have any questions.
JB
Jason Brackett
Aug 15, 2025
1.0
I lived in Fredericksburg for over a year now. And 80% of my mail goes missing.
SJ
Sachiko Jordan
Jul 17, 2025
5.0
I went to this post office frequently. I've never had negative experiences at the post office. I called there when I had an issue with my package. The operator immediately found out my package and told me that it would be delivered next day. I was very impressed how quickly my call was answered and resolved issues within few minutes!
JW
Jody Williams
Jun 24, 2025
5.0
Gwyn, Cheryl and Will do a terrific job! Thank you for great dedication and service to our community.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 16 Lichfield Blvd?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need to make an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary so check locally.
Are there nearby places where I can get vehicle services while visiting the Post Office?
Yes, nearby you can find Mr. Tire Auto Service Centers for tire and automotive repairs, and GO Car Wash for car washing and detailing services.
If I need landscaping services after my visit, where can I go near this Post Office?
Nearby landscaping providers include Fredericksburg Landscaping, U.S. Lawns, and Tree Service Fredericksburg, which offer gardening and tree services.
Are there dining options close to the Post Office for a meal or coffee?
Yes, J's Pizza & Sub Cafe offers dining and cafe services nearby, and Wawa provides convenience store items and coffee.
Where can I find financial services or ATMs near the Post Office?
Nearby options include The Exchange Network, PNC ATM, and LibertyX Bitcoin ATM for cash withdrawals and currency exchange.