Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3102 Plank Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Nikki’s customer service was some of the worst I have personally ever experienced. I come in to ship off some sneakers like I always do but this the first time coming to this location. While being on my lunch break I come to make a drop off with no one in the building . I didn’t have tape on my shipment which usps normally packages my items for me. She tells me she can’t tape it for me and proceeds to tell me I have to pay $6 for for a total of 10 inches of tape. Upset I leave and decided to go to my old location. With this being my last day to ship I come back because I didn’t have time to go anywhere else during my break. I buy the tape . At this point there’s a line. I wait 10 minutes to get back to the front and with me rushing I didn’t get to tape the box. She the. Makes me wait another 10 minutes. The WORST experience I have ever experienced at a usps.
SK
Sameer Ali Khan
Oct 14, 2025
1.0
The lady was super rude with me and the girls before me.
Very unprofessional, angry and bad attitude. I wouldn’t recommend anyone to visit this location.
LT
Leo Tooks
Aug 30, 2025
1.0
Was told in a letter that what I shipped out, a bunch of graphic novel books, did not qualify for media mail, even though media mail specifies that it can include books over 8 pages long. Never told me which of my packages of books was the one inspected and therefore reclassified into a much more expensive shipping category. I had also wrapped up everything nicely for a customer and had a personalized note that was likely ripped apart in their inspection. Extremely frustrating. I cannot fathom why only certain genres of books can qualify for media mail, and why such information was never relayed to me after I told them that, what was in the box, were books. Now I have to deal with exorbitant fees over something so trivial. I will never be returning to this location again. In fact, I don’t think I’ll be choosing USPS as a shipment company ever again if I can help it.
BP
BOB P
Aug 22, 2025
1.0
Will not return to this location. Arrived around 1145 and was rudely told she would not help me since so close to her beloved lunch time. Just needed a stamp. Been there other times and treated like I was a bother. No smile, no personality. Felt like she just didnt like me for some reason.
Actually went to another location and was treated like a champ. The post office in Fredericksburg was fantastic. Go there... Dont settle for someone who doesnt care. Id rather even go way out to Locust Grove just to avoid her. Looks like Im not alone, other reviews state similar views. USPS. you have a problem at this location.
KN
Kelly Natale
Jul 30, 2025
1.0
Open time is 10:00, waited until 10:40 and no one ever showed up to open. Not a holiday, just a random Wednesday.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3102 Plank Rd offer?
The USPS at 3102 Plank Rd provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this USPS accepts first-time passport applications and many locations can take passport photos. Be sure to complete and print your passport form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the USPS 3102 Plank Rd office hours?
Monday to Friday, the office is open from 10:00 AM to 12:00 PM and 1:15 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can search and reserve PO Boxes online and complete the setup in person at the location by bringing two valid IDs and your application.
Is there 24/7 access to PO Boxes at this USPS?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check directly with this Post Office for exact access times.
Which nearby places can I visit before or after my USPS appointment?
Nearby places include the Vision Health Center for eye care, Nails Pizazz for beauty services, and Starbucks for coffee and refreshments.
How can nearby retail stores help me during my visit to USPS?
Stores like JCPenney and Aerie nearby are convenient if you want to shop for clothes or shoes before or after visiting USPS.
Are there any nearby tech or communication stores near the USPS location?
Yes, the T-Mobile Authorized Retailer and AT&T Store nearby provide mobile phone and telecommunications services, which might be helpful if you need phone accessories or service support.