United States Postal Service

2.6
53 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3102 Plank Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3102 Plank Rd, Fredericksburg, VA
22407, United States

Hours

Reviews

2.6
53 reviews
5 stars
17
4 stars
3
3 stars
1
2 stars
6
1 star
26
  • JP
    Julian Potts
    Oct 16, 2025
    1.0
    Nikki’s customer service was some of the worst I have personally ever experienced. I come in to ship off some sneakers like I always do but this the first time coming to this location. While being on my lunch break I come to make a drop off with no one in the building . I didn’t have tape on my shipment which usps normally packages my items for me. She tells me she can’t tape it for me and proceeds to tell me I have to pay $6 for for a total of 10 inches of tape. Upset I leave and decided to go to my old location. With this being my last day to ship I come back because I didn’t have time to go anywhere else during my break. I buy the tape . At this point there’s a line. I wait 10 minutes to get back to the front and with me rushing I didn’t get to tape the box. She the. Makes me wait another 10 minutes. The WORST experience I have ever experienced at a usps.
  • SK
    Sameer Ali Khan
    Oct 14, 2025
    1.0
    The lady was super rude with me and the girls before me. Very unprofessional, angry and bad attitude. I wouldn’t recommend anyone to visit this location.
  • LT
    Leo Tooks
    Aug 30, 2025
    1.0
    Was told in a letter that what I shipped out, a bunch of graphic novel books, did not qualify for media mail, even though media mail specifies that it can include books over 8 pages long. Never told me which of my packages of books was the one inspected and therefore reclassified into a much more expensive shipping category. I had also wrapped up everything nicely for a customer and had a personalized note that was likely ripped apart in their inspection. Extremely frustrating. I cannot fathom why only certain genres of books can qualify for media mail, and why such information was never relayed to me after I told them that, what was in the box, were books. Now I have to deal with exorbitant fees over something so trivial. I will never be returning to this location again. In fact, I don’t think I’ll be choosing USPS as a shipment company ever again if I can help it.
  • BP
    BOB P
    Aug 22, 2025
    1.0
    Will not return to this location. Arrived around 1145 and was rudely told she would not help me since so close to her beloved lunch time. Just needed a stamp. Been there other times and treated like I was a bother. No smile, no personality. Felt like she just didnt like me for some reason. Actually went to another location and was treated like a champ. The post office in Fredericksburg was fantastic. Go there... Dont settle for someone who doesnt care. Id rather even go way out to Locust Grove just to avoid her. Looks like Im not alone, other reviews state similar views. USPS. you have a problem at this location.
  • KN
    Kelly Natale
    Jul 30, 2025
    1.0
    Open time is 10:00, waited until 10:40 and no one ever showed up to open. Not a holiday, just a random Wednesday.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.