Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6102 in Fredericksburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Second Stoplight East Of I-95 On Rte 3 (Plank Road).
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
180 reviews
5 stars
110
4 stars
5
3 stars
3
2 stars
4
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Efficiency
Many customers praised the store for its quick and efficient service, especially for Amazon returns.
Staff Knowledge
While some employees were noted for their helpfulness and knowledge, others were criticized for being unprofessional and unhelpful.
Pricing Issues
Several reviews mentioned dissatisfaction with unexpected charges for services like printing labels, leading to perceptions of greed.
Management Response
There were complaints about inadequate management responses to customer issues, particularly regarding staff behavior.
- SJSheila Johnson1 day ago1.0I paid 169.00 to ship a package overnight to arrive on Saturday and it didn't. The driver stated that it wasn't a good street. I drive there frequently and it is a good street, and you can see it on map quest. The UPS rep in the Bronx continuously cut me off while i was talking but confirmed that it was agood street and stated that it would be delivered on Monday. NO APOLOGY FOR INCONVENIENCING ME. So I go to the Fredericksburg store and the same thing. NOT ONE SIMPLE APOLOGY!!! The employee Evan wouldn't even let me finish a sentence before cutting me off while im talking. Evan ASSUMED I wanted to file a claim because he wouldn't take the time to listen to me. AGAIN, NOT EVEN A SIMPLE APOLOGY. UPSwas quick to accept my $169.00 but wouldn't take the time to listen to me or even apologize when my package wasn't delivered.
- PGPamela Greswolde1 day ago5.0Excellent service The staff is always friendly and polite and provides quick service. This is the only center I use because of the staff!
- LNLisa NouvNov 14, 20255.0Amber was so kind and helpful to me. There's something special about this team. I always look forward to bringing as much business as I can to this location.
- NHNancy HerrmannOct 23, 20255.0Love this UPS store! All employees warm, friendly, helpful and knowledgable! Thank you!
- CHcorie hobbsSep 23, 20255.0I need to share how amazing Nick was helping me out getting my daughter’s bridal bouquet shipped. He took extra care to make certain they would be shipped perfectly, and even called me after I left to make sure we had the order number for the preservation service! I was amazed and would absolutely recommend this store and Nick is the best! He deserves a raise! Thank you!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6102 in Fredericksburg offer?
The UPS Store #6102 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #6102?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store #6102 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #6102 have special holiday hours or closures?
Yes, the store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. Other days may have adjusted hours.
Where is The UPS Store #6102 located?
It is located at 2215 Plank Rd, Fredericksburg, VA 22401, US, second stoplight east of I-95 on Route 3 (Plank Road).
What payment options are accepted at The UPS Store #6102?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can customers use printing and mailing services at The UPS Store #6102?
Yes, the store provides professional printing services, shipping, mailbox rentals, document finishing, and packing services.
What nearby places can customers visit around The UPS Store #6102?
Nearby places include The Agency Private Detectives, Pet Butler for pet services, and Mariner Finance for financial services.
How can customers benefit from the proximity of Peak Incentives near The UPS Store #6102?
Customers can visit Peak Incentives nearby for screen printing and business advertising services, which complements The UPS Store's business services offerings.
What dining options are available near The UPS Store #6102?
Subway and Mama's Fried Chicken Co. are nearby dining options providing convenient fast food choices for customers before or after visiting the store.