Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5687 in Fredericksburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Courthouse Rd (Rte 208) And Rte 1.
Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude behavior from certain employees.
Efficiency
Most reviews highlighted quick service and minimal wait times, with many customers expressing satisfaction with the speed of processing their packages.
Parking Issues
Several customers complained about the inadequate parking situation, making it difficult to access the store.
Pricing Concerns
There were multiple mentions of high prices for services, particularly a $5 charge for printing return labels, which some customers found excessive.
Mixed Experiences
While many had positive experiences, there were notable complaints about disorganization and inconsistent service quality.
TJ
Tracey Jones
2 days ago
5.0
Always helpful friendly , knowledgeable staff with quick and efficient service
MG
My Gmail
6 days ago
5.0
Very friendly, professional, and knowledgeable. Assisted me from the beginning to the end. Special thanks to the female employee who helped me with the Amazon return!
AA
April
Jan 3, 2026
1.0
The person Andrew was the worst. He’s so unprofessional and talk to u like u dumb. I was just trying to understand the pricing and he gonna say, what part you not understanding or am I talking to fast… A co-worker heard how he was talking to customers and he came and apologized and took over. Andrew, need to work in the back far far away from customers. And for him to be the owners son you would expect better customer service.
MV
marta Vasquez
Dec 30, 2025
5.0
Helping them out and telling them where UPS is and telling them how good of a service you guys have, you guys are seriously the best. The service is the best. Everything is so good and high-quality at your store.
DP
David Pasqualone
Dec 19, 2025
3.0
Employees nice and moved the crowd fast, but the parking lot is a total nightmare, and the prices are ridiculously high in my opinion. Left without shipping my package and went to the USPS down the road. Will not go back there for the parking alone.