Staples

3.9
160 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Fredericksburg, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2003 Plank Road, Fredericksburg, VA
22401, United States

Hours

Reviews

3.9
160 reviews
5 stars
94
4 stars
24
3 stars
9
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kat, Ashton, and Cassin for their exceptional service.

Product Availability

Customers frequently noted that the store had a good selection of items and that they could find what they needed, although some expressed frustration with stock issues for specific products.

Checkout Experience

Several reviews highlighted slow checkout experiences, with complaints about understaffing and cashiers not being present at the counter.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service in the print center, indicating inconsistency in customer experiences.

Store Condition

Some reviews mentioned cleanliness issues in the store, particularly in the restroom and with display items, suggesting a need for better maintenance.
  • MC
    Michele Costello
    Nov 14, 2025
    5.0
    The staff members at this store are always friendly and helpful.
  • MG
    Mitch Gallant
    Nov 14, 2025
    5.0
    The quality of the people working in the print shop is worth your patronage. Ashton was an immense help with thoughtful recommendations and caution. He is a valuable asset for this store
  • WS
    William Smith
    Nov 1, 2025
    4.0
    Good location, decent selection of items, staff was friendly and great, but overworked, understaffed. Just be patient and they'll take care of you.
  • NF
    Nancy Fahy
    Oct 20, 2025
    5.0
    The local Staples store on Plank Rd in Fredericksburg has a helpful and knowledgeable staff. Great store!
  • IH
    Ihab Habashy
    Sep 29, 2025
    5.0
    recently visited the Staples in Fairfax but unfortunately did not receive any help there. Later, I went to the Fredericksburg location, where I met Kat—and oh my God, what a difference! She was extremely helpful, quickly recognizing the exact type of paper and dimensions I needed. Kat guided me through the entire process with great efficiency, making everything smooth and stress-free. I even told her how much better this experience was compared to Fairfax, and that I wanted to write a special note to recognize her outstanding service. Kat truly went above and beyond, and I left very impressed. Thank you, Kat, for your professionalism, knowledge, and kindness—you made my day!

Frequently Asked Questions About Staples

What types of services does Staples in Fredericksburg, VA offer?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, and iPostal1 services.

What are the store hours for Staples in Fredericksburg?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.