Brand Certified
United States Postal Service
2.2(157 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6021 Leesburg Pike, Falls Church, VA
22041, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6021 Leesburg Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
6021 Leesburg Pike, Falls Church, VA
22041, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
157 reviews
5 stars
35
4 stars
10
3 stars
3
2 stars
5
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, particularly at the passport service area, leading to a negative customer experience.
Long Wait Times
Customers frequently reported long lines and extended wait times, often with only one window open to serve a high volume of customers.
Inconsistent Information
Many customers experienced confusion due to inaccurate information provided by staff regarding services, appointments, and operational hours.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction with service quality.
- NNNatalie1 day ago5.0Danielle provided excellent customer service and was very helpful during our passport application process. Very kind and patient !
- TWTiffany WernerFeb 7, 20261.0Online it says they do walk-in passports, but they do not.
- MMMarlon MunozJan 22, 20261.0I was here (Leesburg Pike) for passport renewal. It was “Pham” who was at the desk. She was not at all helpful. Rude and not willing to help. She did the same thing to the people prior to me. I don’t think she even likes what she is doing. She should not be assigned where you have to provide customer service coz she does not have it at all!
- JTJulie TanJan 22, 20261.0Desk staff "Pham" is not at all accommodating. She should not be working at the front desk. She does not have any customer service skill at all. Very rude and not willing to help or answer questions. She can resign if she is not happy with her job. I also saw how rude she was with customers ahead of me.
- DDDaniel Farnsworth (DDTF)Jan 12, 20261.0There’s always a line out the door, prepare spend over an hour in line. Selfservice is a waste because there’s never any packing/mailing material to use. I’ve come 10 different times and had to leave because the wait was so long. Gonna just spend $20 to mail a letter through UPS instead I guess.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website