United States Postal Service

2.7
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6533 Arlington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6533 Arlington Blvd, Falls Church, VA
22042, United States

Hours

Reviews

2.7
54 reviews
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20
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1 star
27
  • TR
    Thalia R.
    Dec 29, 2025
    1.0
    I am continually missing mail and when I reached out to report this nothing happened. I have been trying to contact them and nothing happens. I am sent to an automatic system which does nothing. I’m upset because very important documents are being lost ironically all from the same location. I am also missing checks from Fidelity. Staff needs to be investigated at this location.
  • MS
    Marie S
    Aug 15, 2025
    1.0
    I do not know if it's new or not but arriving at 2.30 pm I had to wait 15 minutes because it was closed. The sign said closed for lunch from 1.45 to 2.45pm. I had previously a good experience with the African American lady named Patti if I'm not mistaken but the Asian lady is seriously very rude. Second or third time she does exactly the same thing, touching the enveloppe like I'm trying to send something illegal. I explained to her that the card needs extra postage otherwise I would put stamps. She cuts you off and get offended then she threw the card in the bin like I insulted her, threw my receipt and without looking at me told the next customer NEXT. Unbelievable. I will not go back there.
  • LB
    Lina Bazensky
    Jun 24, 2024
    2.0
    This post office is hit or miss. Allison is great! She’s super friendly to everyone who comes in. I came in today and witnessed a postal worker named Pattie who was too preoccupied on a personal call on her cell phone to give anyone their time of day. A patron came in and was looking for pricing information. Pattie asked for the zip and when the patron said she had to look it up, Pattie rolled her eyes at the patron impatiently. My personal experience with Pattie was neither super pleasant nor negative but it certainly did not rub me the right way to see her treat someone else so rudely.
  • FF
    fantachan102
    Aug 8, 2023
    1.0
    I ordered a package from Amazon and this location was to be the carrier. I was supposed to get my package by Sunday, but this carrier didn’t deliver my package because “the address I provided was incorrect.” I know I provided the correct address. I’ve ordered packages off of Amazon using my address several times. I would go to this place directly, but they close when I get off work, and they’re closed when I don’t work. On Monday, I tried to get in contact with them, but the number provided on the USPS website was incorrect. So I got into contact with a USPS agent, and they verified the address I provided on my package WAS correct, so I gave them my contact info so they could look into why the package wasn’t delivered. The agent never got back to me, so I was never told why my package was never delivered, but the package was delivered later that day. I shouldn't have to take so many steps just to get one small package. Avoid this location if you can. Or better yet, try to avoid using USPS when it comes to package deliveries.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.