Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 W Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
91 reviews
5 stars
28
4 stars
8
3 stars
3
2 stars
4
1 star
48
- JOJessie Ormerod1 day ago1.0I visited this location today for a passport appointment with my 14 year old daughter and had an incredibly negative experience with an employee named Julie. From the moment we arrived, she was hostile and unprofessional. First, when reviewing a supporting document regarding the father’s absence, she refused to read it. When I asked her to read the first page of the short, two-page document, she complained that she "didn't have time" and demanded I point out the specific words myself—despite document review being the main purpose of the appointment. Then, I realized I needed to retrieve cash/debit card (credit card not accepted for passport service) and offered to drive home quickly (5 minutes away). When I corrected my estimate to 15 minutes to be safe, she actually called me a liar to my face, saying, "Oh now you are telling the truth, 5 min is a lie." Finally, upon our return, I simply asked if a copy of the passport had been made. She snapped at me, asking if I "wanted to come back behind the counter and do her job." This entire display happened in front of my teenage daughter. I remained calm, but this level of rudeness is unacceptable for a customer service role. I would not recommend this location as long as this type of behavior is tolerated.
- DDDillyific DJan 2, 20261.0I live at 2300 Pimmit Drive and the post master is often late or does not deliver our mail/packages. It is almost 8 pm on 1/2/26 and the post master still has not shown up. I'm expecting to receive several packages. Smh.
- NPNatalie PrattDec 5, 20255.0Great customer service, thank you for your assistance Danielle!!
- MHMarin HulseNov 29, 20251.0Regarding walk-in passport services. The lady refused to service us with an hour left in their walk-in passport service time. Moreover, she was unprofessional and rude when declining services. The other worker offered an appointment slot and kindly advocated us to the lady, but she was rude to the worker as well. Highly recommend other places for passport services.
- GJGolby JalaliNov 11, 20251.0States it’s open 24 hours but they lock the doors. Can not use drop box.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 800 W Broad St?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and may also take your passport photo. Make sure to complete and print your application form before applying.
Do I need an appointment to access passport services here?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of this postal facility?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I reserve a PO Box at this location, and how do I do it?
Yes, you can reserve a PO Box online at USPS's official website and complete the setup in person at this location by bringing two valid IDs and your application.
Are PO Boxes accessible after regular lobby hours here?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office for specifics.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
What nearby education facilities are close to the United States Postal Service at 800 W Broad St?
Falls Church City Public Schools and Northwood High School are nearby and could be convenient landmarks when visiting the Post Office.
Are there any nearby dining options close to this Post Office?
Yes, you can find several nearby dining options such as Flippin' Pizza and Sfizi Cafe, perfect for grabbing a meal before or after your postal visit.
Which nearby professional services are available around the United States Postal Service at 800 W Broad St?
Nearby professional services include Johnson & Associates, CPAs, PC for financial services and Taxonics for software development needs.