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The UPS Store

4.0
(157 reviews)

Business Details

1069 W Broad St, Falls Church, VA
22046, United States
(703) 536-1000

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4602 in Falls Church offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of W Broad & S West Streets, Under Wo&D Trail Bridge.

Details

  • DeliveryNot available

Location

The UPS Store
1069 W Broad St, Falls Church, VA
22046, United States

Hours

Reviews

4.0
157 reviews
5 stars
114
4 stars
2
3 stars
2
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Hima, Haris, and Darlo.

Service Speed

Customers frequently noted the quick and efficient service, with many expressing satisfaction with how fast their needs were met.

Mixed Experiences

While many reviews were positive, there were also complaints about inconsistent service, including issues with closing times and unhelpful staff.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing high charges for services like printing and shipping.

Store Management

Several reviews mentioned changes in management or ownership, with some customers feeling that service quality had declined.
  • NA
    Nisha Arora
    Feb 23, 2026
    5.0
    Brett, thank you for being so kind and nice and helping me with my returns! You are the best!
  • YJ
    Yahia Jaber
    Feb 20, 2026
    5.0
    I didn't wait in line the workers are cool and friendly
  • JB
    John Buol
    Feb 4, 2026
    5.0
    I needed a series of documents printed and notarized. The staff went above and beyond and got this done faster than expected. Thank you!
  • GR
    Gonzalo 00 Ruiz
    Jan 24, 2026
    5.0
    Great service. Fast, convenient & always helpful. Thank you for making it easy for us, Gonzalo
  • NG
    Nebyu G
    Jan 11, 2026
    1.0
    Disappointing experience. It was 4:45 PM and the store was supposed to be open, but they had already closed about 15 minutes early. I could clearly see two employees inside one woman wearing a hijab and a young man both collecting trash. Despite this, they refused service and said the store was closed. Closing early while staff are still inside is frustrating and unprofessional.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Falls Church offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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