Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Falls Church, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
148 reviews
5 stars
77
4 stars
5
3 stars
9
2 stars
11
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Michael, Annette, and Gibson, while others reported negative experiences with certain employees.
Printing Services
The printing department received mixed reviews; some praised the quality and speed of service, while others reported issues with equipment and staff responsiveness.
Store Cleanliness
Customers consistently noted that the store was clean and well-organized, making it easy to find items.
Management Issues
Several reviews highlighted concerns about management practices, including poor employee treatment and inadequate staffing during busy times.
Product Availability
While many customers found the store well-stocked with necessary supplies, some expressed frustration over specific items being unavailable or issues with pricing discrepancies.
- AAAnrakyr3 days ago5.0Awesome and friendly helpful staff got what I wanted printed exactly the way I needed!
- ACAmy ChangNov 11, 20252.0Inefficient and slow service. Employees don’t know where to send you to pick up online orders and then give you attitude. But you need stuff printed and done so what can you do? 🤦🏻♀️
- MTMiles ThomasNov 3, 20255.0Michael in the print center was awesome. Came in early for an important document I needed printed ASAP, he worked it even quicker to bring exceptional service. I really appreciated his help, professionalism and overall great customer service! Will be coming back to this staples, and thank you Michael for helping me out big time!
- FCFaith COct 27, 20255.0I’ve been coming to this Staples for the past three years, and the staff is always friendly, helpful, and welcoming with a smile. I often print my business marketing materials here, and Annette is absolutely wonderful—she pays close attention to detail and always makes sure the prints meet my expectations. The color quality is consistently exceptional. The team here seems to anticipate when customers need assistance and truly go above and beyond. They also do a great job keeping the line moving efficiently. I especially love using the self-service printers—they make my life so much easier!
- RRRobinOct 14, 20255.0We had a printing mishap while preparing for a presentation at our hotel, and the Staples job was estimated to take over an hour. When Annette learned that we had people waiting, she immediately jumped in and expedited the order without hesitation. She was knowledgeable, professional, and provided truly outstanding customer service. In a world where great service feels like a lost art, Annette stands out. Because of her, Staples has definitely earned my business again!
Frequently Asked Questions About Staples
What services does Staples in Falls Church, VA offer?
Staples offers printing, shipping, technology, travel, recycling services, design services, Amazon returns, TSA PreCheck®, and passport photos among others.
What are the store hours for Staples in Falls Church, VA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples in Falls Church offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Staples in Falls Church?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples in Falls Church?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What types of products can I find at Staples in Falls Church?
Staples sells a variety of products including laptops, desktops, printers, office supplies, office furniture, notebooks, paper, pens, cleaning supplies, and more from popular brands like Dell, HP, Apple, Canon, and Logitech.
Are there any nearby places to eat or grab a dessert near Staples in Falls Church?
Yes, nearby you can visit Crumbl - Falls Church for desserts, Pita Pouch for Mediterranean cuisine, Jersey Mike's Subs for sandwiches, Domino's Pizza, Baja Fresh, Taco Rock, Baskin-Robbins, and Tasty Dumpling for various dining options.
How can nearby fitness or activity centers complement a visit to Staples in Falls Church?
You can visit nearby fitness and activity centers like Aqua-Tots Swim Schools Falls Church, StretchLab, The Little Gym, and US Wushu Academy before or after your Staples visit for a balanced day of errands and exercise.
Is there a nearby UPS Access Point location to Staples in Falls Church?
Yes, there is a nearby UPS Access Point location near Staples where customers can drop off or pick up shipments conveniently.
What nearby services could help small businesses alongside Staples in Falls Church?
Nearby services include MtoM Consulting for marketing and business advertising and News USA for print media and media agency services, offering support to small businesses around Staples.