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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Falls Church, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
238 reviews
5 stars
95
4 stars
36
3 stars
7
2 stars
14
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and dismissive.
Staffing Issues
Many reviews highlight that the store is understaffed, leading to long wait times and poor service experiences.
Print Center Problems
Numerous customers reported issues with the print center, including delays, unhelpful staff, and poor quality of printed materials.
Store Cleanliness
Several reviews mention that the store is often dirty and disorganized, contributing to a negative shopping experience.
Positive Employee Recognition
Certain employees, particularly Amira and Jorge, received commendations for their exceptional service, indicating that there are capable staff members despite overall issues.
- CAClaudia Abril6 days ago5.0Eugene and Fahad at Staples are the best! They’re always so kind and help me with everything — business cards, flyers, even my Christmas cards. They make things easy and always do a great job. Highly recommended if you are struggling with these stuff at home! 😊
- GGGina GodwinNov 15, 20251.0Print staff is rude and unhelpful. They will speak to you like you are Stupid or as if you were a child refuse to answer any of my questions and spoke to me as if he was above me. I didn’t catch his name, but I hope that the management passes this message on to all of their print employees.
- MGMaria Felix GarciaNov 14, 20255.0I found the 2026 pocket agenda style that I use every year !!! It was out of stock everywhere, but they had it. Also the gentleman that attended me was so helpful and nice!
- AAAndreaOct 20, 20251.0If you are using this place as a UPS pickup: BEWARE. Twice now that I’ve gone to pick up two different packages they have said “oh it says it was delivered today? It’ll actually be here tomorrow”. Such BS and the older guy guy working customer service is of no help and has such a bad attitude.
- UMUnique Mone'tOct 20, 20254.0I frequently visit this neighborhood Staples for business printing, and I’ve always had great experiences. Recently, I faced an issue with printing, and Manager George went above and beyond to help. He resolved the problem efficiently and even offered a credit for the inconvenience. This isn’t my first time encountering George, but it’s definitely the most memorable. His friendly and top-notch customer service truly stands out.
Frequently Asked Questions About Staples
What services does Staples in Falls Church, VA offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with products for working and learning.
What are the Staples store hours at 5801 Leesburg Pike?
The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online order at Staples in Falls Church?
Yes, Staples offers in-store pickup, curbside pickup, and same-day delivery services.
Which payment methods are accepted at Staples in Falls Church?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples provide recycling services?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What types of products can I find at Staples Falls Church?
Products include laptops, desktops, printers, office supplies, furniture, cleaning supplies, and more from brands like Dell, HP, Apple, Canon, and others.
Are there nearby places where I can continue my shopping or grab a meal after visiting Staples?
Yes, nearby you can visit Crossroads Center for various shops, sweetFrog Premium Frozen Yogurt for a treat, and La Madeleine French Bakery & Café for food and coffee.
Is there a nearby UPS location to Staples for convenient shipping services?
Yes, the UPS Access Point location and UPS Alliance Shipping Partner are nearby, making it easy to handle package shipments after visiting Staples.
What nearby stores can I visit for additional office or tech needs?
AT&T stores offering mobile phone accessories and electronics stores like hhgregg are close by for additional tech-related shopping.
Can I find fitness or childcare services near Staples in Falls Church?
Yes, Gold's Gym - Bailey's Crossroads is nearby for fitness, and Parveen Akther Home Daycare offers local daycare and education services.