Brand Certified
United States Postal Service
2.2(126 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
3601 Pickett Rd, Fairfax, VA
22031, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3601 Pickett Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.2
126 reviews
5 stars
23
4 stars
10
3 stars
9
2 stars
6
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Delivery Issues
Numerous reviews highlighted problems with mail and package deliveries, including misdeliveries and packages marked as delivered but not received.
Long Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism.
Parking Problems
Several reviews noted difficulties with parking at the location, often due to employees taking up customer spaces.
- PSPaul StamenoffFeb 18, 20261.0I have been dealing with nightmare for the past month and a half. Living at the same address for 8 years, have the same vehicle parked at the same spot for 8 years. The only change is they have new employee, delivering the mail. For some reason he skipped my mailbox... 47 times so far! My wife has not received any paycheck this year. Important medical information is missing or returned. Business time-sencitive correspondence is missing. I try to talk to the employee, but he doesn't speak English. He responds rude, arrogantly and aggressive to me. I address the issue to the post office, but two weeks later no solution. Absolutely disappointed of how they handle situations like this. My lost curently is enormous, since I count on USPS to deliver my mail on time, but they illegally holding it for over 15 days. And this causing lost of thousands so far. Very disappointed from the way USPS handle (not handle) the situation. They state my mailbox is blocked, but this is not true statement. It is accessible as much as the rest of the street, where there is also parked vehicles. And we never had issues with the previous mailman.
- YAyvonne aguirreFeb 17, 20261.0Only two people were working, one at passports and one at customer service. The line was over an hour long just to get to the window. Insane!!!
- SYSeon YunFeb 11, 20261.0Due to delivery issue for almost one month, I visited and asked to pick up my mails. Young helped and gave me only one mail. I want to see the manager to talk about delivery issue. But Young got mad and yelled at me. She needs anger management ASAP.
- C1Citizen 143Feb 6, 20261.0No mail is being delivered. Postal worker does not speak or read English.
- KKKetty KlimchukDec 24, 20255.0Thi is just amazing! Was a pleasure getting my passport services super easy and quick (but make an appointment !!) and we were joking and laughing ! Highly recommend
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3601 Pickett Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 3601 Pickett Rd?
Monday through Friday, it is open from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 12:00 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online through the USPS website and complete the setup in person at this Post Office with two valid forms of ID.
Are PO Boxes accessible after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for specifics.
Where can I find passport application forms and schedule services?
Passport application forms can be completed and printed from the USPS website, and appointments can be scheduled online using the USPS passport service scheduler.
What nearby places can I visit before or after my Post Office visit?
Nearby, you can visit Chris Party Rental for event needs, or Fairfax Gymnastics Academy if interested in gymnastics. You can also check out Kim's Auto Service for vehicle repairs.
How can nearby automotive services like Kim's Auto Service or Eagle Auto Service assist customers visiting the Post Office?
Customers needing automotive repairs or maintenance near the Postal Service location can conveniently visit these nearby businesses for services while handling postal errands.
Are there fitness or recreation options near the United States Postal Service at 3601 Pickett Rd?
Yes, nearby fitness options include Kim's Olympic Taekwondo Center and Magni CrossFit, offering martial arts and active life programs which customers might enjoy before or after their visit.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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