Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0654 in Fairfax offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Old Lee Highway & Main St - Next To Starbucks And Tj Maxx.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.0
158 reviews
5 stars
70
4 stars
7
3 stars
3
2 stars
8
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many customers praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Efficiency
Some customers appreciate the quick service and efficiency, especially for basic tasks like package drop-offs and printing.
Management Issues
Several reviews highlight concerns about management's response to employee behavior, suggesting a need for better oversight and training.
Convenience
The location is noted for its easy access and parking, making it a convenient choice for customers.
Mixed Experiences
While some customers have had positive experiences, a significant number express dissatisfaction with service quality, indicating inconsistency in customer care.
- ZFZeliha FrtDec 24, 20255.0Fantastic service at The UPS Store! Turkish lady was outstanding—welcoming, knowledgeable, and very efficient. She helped me get everything done quickly and made the whole process stress-free. I’ll definitely be coming back!
- MWMarilyn WDec 23, 20255.0Such easy access to this UPS location and parking is quite easy. My nearest location is only about 2 to 2.5 miles from my home and an easy drive. Very friendly help available and wait times are almost always very short (if at all with 2 people often servicing customers. Very helpful also when I haven’t had a chance to pack my own package. They are efficient and easy tracking available.
- JRJeanne Marie RowanDec 7, 20255.0There are moments in time when having the professional staff at the UPS Store pack and ship glassware and fragile china is worth every penny spent! No breakage! Perfect shipment to destination.
- SASohith AkkineniNov 9, 20251.0The staff is very rude
- SSSarah SmithNov 9, 20251.0The woman working on 11/09/2025 around 11am (short dark hair) was shockingly rude and condescending — truly the worst customer service experience I have ever had. From the moment I approached the counter, her tone and attitude were completely unprofessional and disrespectful. I expect to be treated with basic courtesy at the very least and not like a 2 year old. It is unacceptable for someone in a customer-facing role to behave this way. Management needs to address this immediately to ensure other customers aren’t treated like this in the future. I would appreciate someone contacting me so I can provide more details. I will not be returning to this location and will be sharing my experience with others.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What shipping and packing services does The UPS Store in Fairfax offer?
The UPS Store #0654 in Fairfax provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
Where is The UPS Store #0654 located and what are its nearby landmarks?
It is located at 10332 Main St, Fairfax, VA 22030, next to Starbucks and Tj Maxx on Old Lee Highway & Main St.
What are the operating hours of The UPS Store #0654 in Fairfax?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:30 AM to 4:30 PM. Holiday hours vary and some days may be closed.
Can I get notary and document shredding services at The UPS Store in Fairfax?
Yes, The UPS Store offers notary services and document shredding among other business services.
What payment options are accepted at The UPS Store #0654?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #0654 wheelchair accessible?
Yes, it has a wheelchair accessible entrance for customers.
What language options are available for customers at The UPS Store Fairfax?
The store provides services in English and Turkish.
Which nearby places can customers visit before or after their trip to The UPS Store?
Customers can visit nearby spots such as Starbucks for coffee, Paisano's Pizza for Italian food, and DC Cinema for movies.
How can nearby moving services complement visits to The UPS Store in Fairfax?
Customers planning to move can coordinate with nearby movers like Movers Fairfax and ATL Moving for packing and shipping supplies available at The UPS Store.
Are there nearby professional services that customers can access along with The UPS Store?
Yes, nearby professional services include Reconcile Ready Mediation for legal assistance and Shred Nations for shredding services.