The UPS Store

4.2
215 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4985 in Fairfax offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Nutley & Lee Highway (Between Safeway & Microcenter).

Details

  • DeliveryNot available

Location

The UPS Store
3057 Nutley Street, Fairfax, VA
22031, United States

Hours

Reviews

4.2
215 reviews
5 stars
163
4 stars
11
3 stars
3
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Izzy and Najia for their exceptional service.

Efficiency

Customers frequently noted the quick service and efficiency in handling returns and shipping, often mentioning minimal wait times.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding specific staff members and issues with pricing or policies.

Facility Issues

A few reviews mentioned problems with the store's technology and equipment, leading to frustration for customers.

Notary Services

Several customers expressed dissatisfaction with the notary services, citing issues with pricing and the quality of service.
  • RB
    Ruth Barron
    4 days ago
    5.0
    Love the staff at UPS at Pan Am. Naija and Denise are the best and so patient and friendly!
  • MA
    maryann acquavella
    Nov 6, 2025
    5.0
    I’ve been sending packages using the UPS on Nutley in Fairfax for 15 years. Every employee has been courteous, pleasant and extremely helpful. It’s always a pleasure doing business with UPS at 3057 Nutley
  • JE
    Jen Edgar
    Oct 16, 2025
    5.0
    So friendly and helpful. Was in and out with 4 returns 2 separate companys within 5 minutes. My favorite UPS store.
  • KH
    Kolby Harold
    Oct 7, 2025
    1.0
    I didnt share the same great experience that everyone else has. They tried to charge $5 to print my UPS label. Seems a bit ridiculous. She said usually you can self print but their computers are broken. Thank you for penalizing the customer for your faulty technology.
  • VB
    Vida Baqi
    Oct 6, 2025
    5.0
    I visited The UPS Store in Fairfax (3057 Nutley St, Fairfax, VA 22031), and from the moment I walked in until I left, the experience was absolutely amazing! Najia is truly exceptional — she’s super friendly, incredibly knowledgeable, and goes above and beyond to help everyone. You can tell she genuinely cares and makes everyone’s day better. She made the whole process smooth and easy. I would definitely recommend visiting this UPS Store — it’s by far the best one I’ve ever been to! Thank you Najia!!♥️

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fairfax offer?

The UPS Store #4985 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.