The UPS Store

4.2
219 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4985 in Fairfax offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Nutley & Lee Highway (Between Safeway & Microcenter).

Details

  • DeliveryNot available

Location

The UPS Store
3057 Nutley Street, Fairfax, VA
22031, United States

Hours

Reviews

4.2
219 reviews
5 stars
166
4 stars
12
3 stars
3
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with specific mentions of employees like Najia and Izzy going above and beyond for customers.

Efficiency

Many customers noted the quick service and efficiency at this location, often being in and out within minutes.

Mixed Experiences

While most reviews are positive, there are notable complaints about rude staff and poor customer service on certain occasions, indicating inconsistency in service quality.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing of services, particularly for printing and packaging, feeling that costs were high.

Notary Services

There are mixed reviews regarding notary services, with some customers having positive experiences while others faced issues with the service provided.
  • BO
    Beatriz Orduz-Marzal
    Dec 22, 2025
    5.0
    Excelente servicio. Vengo al menos una vez por semana y la atención es excelente
  • BH
    Brandon Harvey
    Dec 20, 2025
    5.0
    Pleasant to speak with and made quick work for everyone that was in there when I was
  • SC
    sai charan
    Dec 18, 2025
    4.0
    I went here in the past for notary services and had a good experience. The staff member who helped me at the time was clear and patient and explained everything well. In general, the employees I interacted with were welcoming and helpful. One downside I noticed was the printing cost. It felt a bit expensive if you asked them to print a return label, and I didn’t realize initially that it was cheaper to use the computer and print it yourself. After that, I just printed on my own. Overall, the service was solid. I also remember an employee once adding extra padding to my package for free, which I appreciated.
  • RS
    Rowena Sigua
    Dec 8, 2025
    5.0
    Such an helpful woman from Afghanistan, sorry did not get her name but she is fantastic, kind and helpful, cheerful ,, an employee like her is one in a millionand her colleque too,,(Mclean Fil Am Lions Club) President Rowena Gorospe,,
  • MP
    Marissa Palance
    Nov 26, 2025
    5.0
    Great service! Najia is always super nice and helpful and they offer a lot more services than just shipping.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fairfax offer?

The UPS Store #4985 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.