Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1697 in Fairfax offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Route 50 Between Stringfellow Rd And Fairfax County Parkway.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
256 reviews
5 stars
182
4 stars2
3 stars
6
2 stars
6
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several complaints about rude behavior and poor service experiences.
Pricing Issues
Numerous reviews highlighted concerns about overcharging and lack of transparency regarding service fees and shipping costs.
Efficiency
Some customers noted long wait times and inefficiencies during busy periods, although others appreciated the quick service when available.
Staff Competence
Feedback was mixed regarding staff training and knowledge, with some customers expressing frustration over staff not understanding their own services.
- RKRia Kumar6 days ago5.0there always very kind and quick
- TTTrue TalkJan 3, 20261.0The white guy is so rude for no reason. I used to like this UPS location; the old employees were all so nice and kind.
- BWBenny WangDec 29, 20251.0Refused to give me my package despite having a valid ID with the matching address on it. Rigid, unhelpful service and a total waste of time. If you live at the same address, you should be able to pick up the mail. I have no choice but to use this location when shippers are using UPS, but the experience is consistently frustrating."
- KMKimberly MontesDec 23, 20251.0Very rude store owner and his staff is not well trained. The parking lot is always a nightmare getting in and out. My advice... go somewhere where they appreciate your business and offers plenty of parking.
- MSM SmithNov 25, 20253.0I like the convenience of dropping off the occasional amazon return here. The clerk asked me if I'd like some holiday stamps and I said yes. Later I realized she charged $19 which I thought was high. I checked the last holiday stamps I bought at the grocery store 2 weeks ago and it was $15.60. Too much markup! I've also been quoted high for mailing a large envelope and took it to USPS where it was considerably lower.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Fairfax offer?
The UPS Store #1697 in Fairfax provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the store hours for The UPS Store in Fairfax?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store open on holidays?
The UPS Store is closed on major holidays such as November 27, December 25, December 31, January 1, and January 19. It has regular hours on November 11 and 28.
What payment options are accepted at The UPS Store in Fairfax?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, the store offers mailbox services for all your mail and packages.
Can I get notary services at The UPS Store in Fairfax?
Yes, The UPS Store offers notary services to assist with your official documents.
How can nearby places help me when visiting The UPS Store?
Nearby businesses such as Shred Nations provide additional shredding services, and Your Ark Insurance Agency offers insurance assistance, making it convenient to take care of multiple tasks while visiting the area.
Are there any nearby dining options I can visit before or after shopping at The UPS Store?
Yes, Hunan Cafe offers Chinese cuisine nearby, and Hangry Joe’s Hot Kitchen serves as a theme restaurant close to The UPS Store for dining options.
Which nearby shopping centers can I visit along with The UPS Store?
Greenbriar Shopping Center, featuring stores like Marshalls and Five Below, is conveniently close for additional shopping needs.
How can I contact The UPS Store in Fairfax?
You can reach The UPS Store at 4094 Majestic Ln, Fairfax, VA 22033 by phone at +1 703-631-4280 or email at store1697@theupsstore.com.