The UPS Store

4.0
246 reviews
The UPS Store - Greenbriar Shopping Center

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1697 in Fairfax offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Route 50 Between Stringfellow Rd And Fairfax County Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
4094 Majestic Ln, Fairfax, VA
22033, United States

Hours

Reviews

4.0
246 reviews
5 stars
176
4 stars
2
3 stars
5
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Yamamah and Ali going above and beyond.

Efficiency

Several reviews highlighted the store's efficiency in handling customer needs, with quick service during busy times and effective management of customer flow.

Pricing Issues

Multiple customers expressed dissatisfaction with unexpected fees and overcharging for services, leading to complaints about transparency in pricing.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with rude staff and poor service, indicating inconsistency in customer interactions.

Store Environment

The store was frequently described as clean, organized, and well-stocked, contributing to a pleasant customer experience.
  • JK
    J K
    4 days ago
    5.0
    The staff are always friendly and help me with my work quickly and accurately.
  • LS
    Lisa Sharabi
    Nov 12, 2025
    5.0
    The woman was very patient with me as I had a lot of returns.
  • CL
    Courtney Leonard
    Nov 3, 2025
    5.0
    The nicest, most helpful and effecient people here. Glad they came to Greenbriar!
  • MH
    Marleny Howard
    Nov 3, 2025
    5.0
    The lady was very helpful and friendly, it’s always nice to be greeted with a smile
  • AR
    Ahmad Rababe
    Oct 14, 2025
    5.0
    I had an excellent experience at this UPS Store! The service was fast, professional, and super friendly. The store is always clean and well organized, which makes shipping and printing so much easier. A special shoutout to Yamamah, the store owner — she’s incredibly kind, helpful, and goes above and beyond to make sure customers are taken care of. You can really feel that she cares about her customers. Highly recommend this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fairfax offer?

The UPS Store #1697 in Fairfax provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.