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Visit your local Post Office™ at 466 Duff Patt Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
11 reviews
5 stars0
4 stars
1
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2 stars
1
1 star
9
- MCMisty Barker CoffmanDec 16, 20251.0The older lady with short grey hair was no different than a high school kid at their first job…terrible customer service & a little condescending. Explained that we drove from Tennessee to close a P.O. Box & didn’t have the key but said we were happy to pay the fee but this woman who is PAID to be friendly & helpful wouldn’t close the box! Said we should go back & hunt for them because they were needed to close the account…what? I was just told the lost fee can be paid!? Idk I guess it’s too much to ask someone who’s paid as well as postal employees are to do the job properly
- QLQuintin LaneNov 12, 20251.0They do not do their job. Usps Package said I requested for a pickup but I did not request anything. And now are making me pickup my package. I will be calling the higher ups as Amazon customer service said that even they do not know who requested it.
- SJSteven JamesSep 29, 20251.0Idk how many times I expect packages and they will put delivery attempted and there was no attempt but just pure laziness. Today I was expecting two packages one was delivered and the other they marked as attempted later in the evening. My guess is they forgot one and just marked it as attempted for me to come pick up.
- KWKristi WilburnSep 4, 20251.0Awful. The individuals (minus one) who deliver mail are so lazy. She will not bring your package to the door, and will leave it on top of the trash can or on the ground in the dirt next to the trash can. There have also been multiple occasions where she just flat out refuses to get out of her car to leave a package (even small ones) and will leave a letter stating “sorry we missed you while you were out, your package is available for pickup at the post office”. I work from home, I don’t order anything that requires a signature. It’s literally just because she does not want to get out of the vehicle and walk. The post office is closed by the time I get off, so I am forced to wait until weekends to get things I ordered, all because of laziness. Someone needs to get involved and do a mass rehiring or training. Just ridiculous.
- JZJames ZimmermanFeb 8, 20254.0(SEE UPDATE) If I could rate this Post Office, Postmaster, and my mail carrier a negative star I would. A one star is to much. For one thing a few mail carriers I have delt with like (Tim) do a great job, but I will be contacting the main USPS Postmaster and USPS Office of Inspector General to make a formal complaint. There are a lot of people's reviews I have read about this post office and the employees, I think some of the employees either need new contracts or the post office needs new mail contractors and the federal employees need additional training on how to talk to customers and need better customer service attitude. If that doesn't work the Postmaster, federal employees, and contractors need to be replaced with employees that can do the job with a better attitude and efficiency. **(UP DATE)** since the last review I have been up to the post office, they are very nice and helpful. I did not see the last people I had problems with for the last few times I had to stop in. The mail carrier's are fantastic they do a great job, I no longer have the carrier that drops my packages in the mud by the road. They are doing a great job and it looks like they have replace a few bad apples.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 466 Duff Patt Hwy offer?
This Post Office provides mail sending, package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and may also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services at this location require scheduling an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday, it is open 9:00-11:00 and 12:00-16:30; Saturday from 9:00 to 10:00; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Online rental is available at the USPS PO Box management page.
Are PO Boxes accessible outside of regular hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours vary, so check this Post Office for specifics.
What nearby banking options are available around the Post Office?
Nearby banks include Truist, Eastman Credit Union, and Powell Valley National Bank, which customers can visit for financial services before or after their postal errands.
What dining options are close to the United States Postal Service on Duff Patt Hwy?
Customers can enjoy nearby eateries such as Pizza Plus, Hunt Brothers Pizza, and Subway for a quick meal during their visit.
Where can I refuel or stop for convenience items near this Post Office?
Get It Market and Marathon Gas are nearby for gas, snacks, and convenience store items, ideal for customers needing quick stops.
Are there any nearby health and medical services customers can access after visiting the Post Office?
Yes, Village Pharmacy, 4 Paws Veterinary Hospital, HMG Outpatient Diagnostic Center, and HMG Primary Care are close by for health-related needs.