United States Postal Service

1.7
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16625 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16625 Oak St, Dillwyn, VA
23936, United States

Hours

Reviews

1.7
30 reviews
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  • AJ
    Anthony Jamerson
    Dec 17, 2025
    1.0
    Absolute worst post office to have they will lie on delivery statuses. saying packages have been delivered when they haven’t. or they’ll mark a package as undeliverable Or the mailbox is full and make you come to the post office to pick it it up that if you’re lucky the package is even there then you have to deal with the clueless incompetent ones that work there that are incapable Of doing their job this has been an ongoing problem for me for around two years and no matter who you talk to, it’s always unresolved can you just get the lead paint stareor they’ll try to pass the blame off on the carrier I don’t know what is going on at that post office but somebody needs to investigate or do something about it cause this is ridiculous have never had an issue with FedEx or UPS they’re amazing but these people are completely incapable of doing a simple task of delivering a package to an address on time
  • GH
    Garrett Hafley
    Nov 22, 2025
    1.0
    They lie and will say your package is out for delivery when in actuality they never put it on their trucks. They just expect everyone in the county to come and pick up packages. They summit to Amazon that they are not able to deliver to my home because they don’t have a gate code. We don’t have a gate. They are committing fraud and need to be held accountable.
  • SS
    Shawn
    Oct 20, 2025
    1.0
    They say they attempted to deliver packages but cameras don't lie, they never even came in the driveway. The carrier doesn't work most Fridays so we don't get our mail. Delivers packages to the wrong address. When you complain to the supervisor you get attitude and excuses but zero help and things don't get corrected.
  • DC
    Daniel Cambria
    Sep 17, 2025
    1.0
    I don't understand the lying to shippers saying I requested packages to be held, or state it's out for delivery then later pretending there's no access to my driveway, or saying packages were delivered at mailbox when I gotta pick them up. What really gets me is i was there today to pick up packages that were at the post office, just to get home then it's magically there all the sudden, why not just give it to me the 1st time? I love making two 40 mile round trips a day after paying for shipping.
  • GK
    Grace Klingler
    Sep 2, 2025
    1.0
    terrible service. packages are never delivered on time, and always being held at the post office because "delivery attempted" which is not true, we have security cameras and the deliveries don't actually get attempted. packages usually come days, sometimes weeks late. very disappointed. if I could give 0 stars I would. Everytime we notice packages aren't coming in, we have to drive to the post office to pick them up directly because they just don't deliver them at all, for no reason.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.