United States Postal Service

2.8
75 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1205 Boulevard to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1205 Boulevard, Colonial Heights, VA
23834, United States

Hours

Reviews

2.8
75 reviews
5 stars
26
4 stars
6
3 stars
5
2 stars
5
1 star
33
  • AA
    Alyssa Allicock
    2 days ago
    5.0
    I have a small business and I stop buy several times a week to drop off multiple packages. The workers are always so quick and accommodating when I come in. I drive past two post offices to go to this one because I always have issues at the other ones nearby.
  • DB
    Debb Bandy
    Dec 29, 2025
    1.0
    Now I know why they have a 2.7 rating. My package was lost and the P.O. said it was placed in our mailbox on a Sunday and when I told them my home camera proved it wasn't they came up with 2nd excuse. Then they said it was delivered to another address because the merchant put an incorrect address on it. The merchant showed proof it was correct. The tracking also shows it had the right address. I guess someone at the post office had a nice Christmas!
  • CM
    Carl Moore
    Dec 12, 2025
    1.0
    Mailed priority letter on 12/10/2025 from zip code 23834. It is now 12/12/2025 and still at Richmond distribution center. It took over 24 hrs to get to Richmond, Va. The priority letter is only going about 60 miles away to zip code 23974 !! The expected delivery is on 12/15/2025. The letter cost $11.90. This is absolutely ridiculous!!! The Postal Service is a joke and it is operated by incompetent jokers. I'm retired from USPS and will not use this service again. USPS rating should be well below 0 stars.
  • OG
    Omar G
    Dec 9, 2025
    2.0
    dropped off a package with fragile labels all over the box. Employee throws my package into a bigger box as if they do not care or can not read the word “FRAGILE”. So what is the point in trying to protect your package if it’s going to get tossed around like a football?
  • TH
    TaShauna Hall
    Nov 14, 2025
    1.0
    Employees are very unprofessional and not helpful at all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.