Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6060 in Colonial Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southpark Crossing Shopping Center By The Jc Penny Home Store.
I waited in a long line holding several large, heavy Amazon return boxes. When I got to the counter, I was told to use the self-service kiosk instead.
The kiosk is not built for oversized or heavy packages, and it’s unreasonable to redirect customers after they’ve already waited in line — especially when the items clearly don’t fit or risk being damaged.
This felt like a push to avoid helping at the counter rather than actual customer service. If self-serve is mandatory, make that clear before customers stand in line with bulky returns.
Very disappointing experience.
NL
Nick Layton
Feb 25, 2026
1.0
2/24/26 around 11:30am: I had a package I needed to ship. The lady at the counter was extremely rude. Didn’t respond when I spoke to her and just kept giving me nasty looks when I asked her questions. She handed my the little label print out they do and didn’t say anything so I kept standing there unsure of whether that was all, then she looks up at me and goes “that’s your receipt, you can leave” with an attitude. I told her to have a nice day and she didn’t even say it back. Insanely unprofessional! I don’t know her name but she had tattoos on her arms. This is not a one off incident either, over the last few months this place has gotten horrible, need to find new people with actual customer service skills that want to work.
AS
A S
Feb 17, 2026
1.0
Where is the polite and knowledgeable staff in the reviews? Because they are never here when I need to ship something. They are so rude, slow, and unhelpful. I've been here multiple times but today I overheard one cashier with a nose piercing berate a woman for using the printer and two others talking badly about other customers, so I won't be back. Maybe if you hate people so much you shouldn't work in a people facing job? So immature and disrespectful!
NW
Nicole Woodyard
Jan 30, 2026
1.0
I used this location for over 10 years and the quality, cleanliness, customer services, professionalism and overall environment has drastically declined . Today at 1015 the store was trashed with dolly carts and “Stuff” in the lobby and the smell of weed was suffocating… there were two employees in there that seemed lethargic and barely interested in providing customer service. I’ve been noticing this for the last few months and was hoping it was just due to the holiday rush, but today was just another day in the pattern of decline. It’s very unfortunate because this used to be a really good UPS store
MK
Melissa Kilgore
Jan 10, 2026
1.0
The man behind the counter told me I had to hv a box for my item. I said it is in the original packaging. He said I had to hv box to put it in.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Colonial Heights offer?
The UPS Store #6060 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store at 1050 Temple Ave?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours vary; the store is closed on some holidays like November 27, December 25, and January 1.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get mailbox rental and shredding services at The UPS Store?
Yes, mailbox rental and document shredding services are available at The UPS Store #6060 in Colonial Heights.
Where is The UPS Store located within the Southpark Crossing Shopping Center?
The UPS Store is located in the Southpark Crossing Shopping Center, by the JCPenney Home Store at 1050 Temple Ave, Colonial Heights, VA 23834.
Are there other shipping or printing services nearby The UPS Store?
Yes, nearby is a UPS Authorized Shipping Outlet providing courier, shipping, and printing services, and also Shred Nations for shredding services.
What dining options are close to The UPS Store for grabbing a meal?
Nearby dining options include Subway for sandwiches, Cicis Pizza for buffet-style pizza, and Mission BBQ for American barbecue.
Which beauty and wellness services can I find near The UPS Store?
Nearby you can find Nails Today nail salon, Great Clips hair salon, Merle Norman Cosmetic Studio, and Sally Beauty supply store.
What are some nearby financial services customers can access when visiting The UPS Store?
Nearby financial services include H&R Block for accounting and tax needs, Navy Federal Credit Union, and Citizens Bank & Trust Co for banking and loans.
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