Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6567 in Clifton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Colonnade At Union Mill Shopping Center, Braddock Road.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
240 reviews
5 stars
211
4 stars2
3 stars1
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Casey, AJ, and Jaber for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided, especially during busy times, making the shipping and return processes smooth for customers.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, particularly regarding handling of returns and perceived upselling tactics.
Professionalism
Several reviews noted the professionalism of the staff, although there were isolated incidents of unprofessional behavior from management that were criticized.
Convenience
Customers appreciated the store's convenient location and the variety of services offered, including shipping, printing, and notary services.
- FBFarzan BakerOct 26, 20251.0I came to UPS Store #6567 to drop off a prepaid return that originally arrived from another carrier in a plastic shipping bag. I repacked it exactly the same way, following the return instructions. The associate told me UPS “does not accept plastic bags” and that it had to be placed inside a shipping box (which they had available for purchase). I simply asked why the packaging that was acceptable to ship the product to me was suddenly not acceptable to ship it back. At that point, the owner (AJ) interrupted, raised his voice, and told me I was “not allowed to talk to his staff.” He refused to explain the policy or provide a business card when I requested one, and made inappropriate personal remarks that were completely unprofessional. Instead of offering help or clarity, the owner escalated a simple question into confrontation. Very disappointing customer service experience from a business representing the UPS name.
- KHKelly HopkinsSep 22, 20255.0Representative Casey at the Clifton, VA location on Union Mill Road was so incredibly helpful! I made errors on 2 Amazon returns and she knew exactly how to correct them. She was friendly, professional, and knowledgeable. Give her a raise!!
- CCCheryl coughlinSep 10, 20255.0Able to complete project in a timely manner x2. Courteous,creative and found a solution to align pictures to fit on pages requested. So grateful for Casey to making these projects to meet deadlines.
- DWDonna WiseSep 2, 20255.0Aj and his team are very professional and know what it means to make customer service a priority. We have enjoyed working with them this past year.
- KPKerry PowderlyAug 13, 20255.0Casey was absolutely fantastic! She helped us tremendously by troubleshooting printing options and provided recommendations to make things easier. She went above and beyond to help us out.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6567 in Clifton offer?
The UPS Store #6567 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.
What are the regular business hours of The UPS Store in Clifton?
The store is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:00 AM to 4:00 PM.
Is The UPS Store Clifton open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 4:00 PM. Hours may vary on holidays.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services are available for mail and package receiving at The UPS Store #6567.
What payment methods are accepted at The UPS Store Clifton?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store in Clifton wheelchair accessible?
Yes, the store has wheelchair accessible entrance, seating, and unisex restrooms available.
What are some nearby dining options around The UPS Store Clifton?
Nearby dining options include Subway, Sakoonthai (a Thai restaurant), McDonald's, and Starbucks for coffee and snacks.
Are there other shipping or packing supply services near The UPS Store Clifton?
Yes, services like Shred Nations offer shredding and professional services nearby, and additional UPS Store locations are also close by.
Where can I find pet grooming or pet supplies near The UPS Store Clifton?
Woof Gang Bakery and Grooming and Pet Valu are nearby for pet grooming and pet products.
What are some nearby personal care and beauty services near The UPS Store Clifton?
Nearby options include Jon-David Salon, Jon David Salon Clifton, and Hair Cuttery for hair and beauty services.